Teams at Museum of Ice Cream

Serve as the CEO's strategic partner to scale operations, align cross-functional teams, build operational systems, and ensure consistent guest experience while supporting expansion and leadership development across HQ and field.

Lead development and execution of lifecycle marketing strategy to drive retention, repeat visitation, and revenue. Select and implement CRM/lifecycle platforms, build audience segmentation and automated multi-channel journeys, establish reporting and attribution, and partner cross-functionally to translate insights into growth initiatives.