Teams at Nasuni

Own and improve vulnerability management across cloud, on-premises, network, and endpoint environments. Responsibilities include scanning, triage, risk-based prioritization, remediation coordination, SLA tracking, exception management, closure validation, asset reconciliation, reporting, incident support, on-call participation, and audit documentation. The role partners with Engineering, SRE, IT, and Infrastructure teams and uses security tooling and AI-assisted workflows to reduce exposure and recurring vulnerabilities.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

Lead complex enterprise customer onboarding from sales transition through go-live and handoff to Customer Success. Maintain executive alignment, customer health, business-value continuity, adoption readiness, change management, and escalation resolution across large global engagements. Translate technical decisions into business implications, govern executive reviews, stabilize customer relationships, and improve onboarding playbooks, health models, and AI-assisted workflows.