Teams at Newfold Digital

Handle inbound and warm leads for Bluehost, conduct discovery conversations, recommend hosting/WordPress/security/design/marketing solutions, close consultatively, perform account reviews to identify upsell/cross-sell, coordinate post-sale fulfillment, meet sales and conversion metrics, and collaborate with support and product teams to resolve issues.

Handle inbound customer calls, uncover needs through consultative conversations, recommend website and digital solutions, close sales, meet performance metrics, resolve concerns, document interactions, and maintain high customer satisfaction in a fast-paced environment.

Lead Network Solutions' digital storefront strategy and execution to drive acquisition, conversion, cross-sell, retention, and revenue. Own commerce operations, merchandising, checkout, CRO, pricing, and analytics. Build and lead cross-functional teams, partner with Product and Engineering, and use experimentation and data to optimize customer lifetime value and scalability.