Jobs at OpenGov

Manage end-to-end implementations of OpenGov ERP solutions for government customers, including requirements gathering, data analysis, platform configuration, administrator training, and deployment support. Serve as the primary technical customer contact, recommend workflow improvements, gather product feedback, and collaborate with internal teams to improve delivery operations. The role requires public-sector expertise, software implementation consulting experience, advanced Excel skills, strong communication, and the ability to train customers and manage implementation projects.

Build and operate AI agents, automations, and evaluation frameworks for Sales, Account Executives, and Customer Success workflows. Connect Salesforce, Outreach, Gong, and signal sources; redesign seller processes; monitor agent performance; and establish human oversight. Serve as product owner and AI advisor for the revenue organization, translating business needs into technical solutions, driving adoption, maintaining the roadmap, and reporting impact on conversion, pipeline, deal cycles, and renewals.

Generate and manage sales pipeline through high-volume outbound calls, emails, and LinkedIn outreach. Research prospects, qualify opportunities, collaborate with Account Executives and Marketing, and communicate OpenGov’s AI and ERP value to government decision-makers. Attend trade shows and government events, follow up with leads, manage activity in Salesforce and Outreach, and develop expertise in the company’s cloud platform. The role includes training, mentorship, and a path to Account Executive.

Build and operate AI agents, automations, and evaluation frameworks for Sales, Revenue Operations, and Customer Success workflows. Integrate Salesforce, Outreach, Gong, and third-party data to improve prospecting, pipeline management, deal intelligence, account health, and renewals. Own product roadmaps, human oversight, monitoring, adoption, stakeholder discovery, and executive impact reporting while partnering with AI, data, and platform engineering teams.

Leads marketing operating strategy with emphasis on growth marketing, marketing technology, demand lifecycle management, funnel reporting, attribution, data quality, and budget ROI. The role owns the marketing technology roadmap, evaluates AI-enabled tools, improves lead scoring and nurture processes, partners with Revenue Operations and FP&A, and coordinates workflows across Growth Marketing, Creative, and Communications.

Leads enterprise sales for an assigned territory and OpenGov product suite, including prospecting, territory planning, presentations, consultative selling, contract negotiation, and deal closure. Builds relationships with government executives, manages complex sales opportunities, partners with marketing and presales teams, develops demand-generation campaigns, maintains competitive and product expertise, and meets or exceeds quota expectations.

Supports three senior executives across Marketing, Professional Services, and Customer Solutions. Manages complex calendars, domestic and international travel, meeting preparation, correspondence, action items, events, merchandise, gifting, expenses, purchase orders, and administrative workflows. Partners with executive assistants, Chiefs of Staff, Events, Marketing, and office management teams while handling confidential information. This is a five-day onsite Chicago role with occasional after-hours support and additional overtime during peak business periods.

The Senior Director, HR Business Partner advises executives and leaders on strategic HR matters, including performance management, compensation, employee development, succession planning, organizational design, change management, and acquisition integration. The role analyzes people metrics, supports training and development, partners with Legal and HR Centers of Excellence on compliance, and champions company culture while helping scale HR in a high-growth environment.

Serve as a strategic HR partner to executives and organizational leaders, shaping people strategy, culture, performance, compensation, development, succession planning, and retention. Lead organizational design, reorganizations, change management, acquisition integration, and HR initiatives. Analyze people metrics, coach leaders through complex employee matters, support training development, and partner with Legal and HR Centers of Excellence to ensure compliant practices. Help build an AI-native culture and scale HR operations in a high-growth environment.

Own end-to-end growth marketing across campaign strategy, content creation, product launches, positioning, demand generation, enablement, and performance optimization. Build multichannel campaigns, define personas and messaging, support ABM and nurture programs using Marketo and Salesforce, coordinate launches, and measure pipeline, engagement, conversion, and ROI. Partner cross-functionally with sales, customer success, design, brand, and operations while using AI tools to scale execution and improve results.

Own end-to-end growth marketing for products, features, and campaigns. Develop positioning, messaging, segmentation, and integrated multichannel demand-generation programs across email, paid media, webinars, social, events, and content. Lead product launches, create sales enablement materials, manage ABM and nurture programs using Marketo and Salesforce, and measure pipeline, engagement, conversion, and ROI. Apply customer, competitive, and market insights to optimize campaigns and support OpenGov’s B2B and B2G growth.

Owns end-to-end U.S. payroll processing, tax compliance, reporting, reconciliations, controls, audits, and process automation across multiple jurisdictions. The role supervises a payroll specialist, partners with Finance, Accounting, HR, Legal, and Engineering, supports benefits administration and equity compensation tax processes, and ensures payroll accuracy, timeliness, and compliance. This in-office leader also improves payroll systems and prepares the function to scale efficiently.

Manage multiple SaaS implementation projects for government clients deploying grants management and financial workflow solutions. Responsibilities include overseeing scope, timelines, budgets, deliverables, risks, compliance readiness, user acceptance testing, training, go-live execution, and stakeholder relationships. The role coordinates technical and implementation teams, supports sales scoping, develops training materials, occasionally travels to customer sites, and improves project delivery frameworks and templates.

Leads OpenGov’s compensation programs, including pay cycles, promotions, variable pay, equity planning, salary structures, benchmarking, analytics, and manager enablement. Advises HR, Finance, Legal, Talent Acquisition, and business leaders on compensation decisions. Builds reports, models, training, and AI-powered workflows to automate compensation operations while maintaining appropriate human oversight.

Build and operate AI agents, automations, and integrations for Sales, SDR, AE, and CSM workflows. Own signal-to-action systems, human oversight, evaluation frameworks, production monitoring, workflow redesign, roadmap prioritization, adoption, and executive reporting. Partner with Applied AI, data, engineering, Sales, and RevOps teams to connect Salesforce, Outreach, Gong, and external data sources while improving conversion, pipeline management, deal intelligence, account health, and renewals.

Manage scope, timelines, costs, communications, risks, and customer expectations for multiple SaaS implementation projects. Lead deployment planning, coordinate internal and external stakeholders, establish project controls, support sales and Statements of Work, and partner with cross-functional teams to deliver successful solutions. The role also contributes to implementation methodology improvements and occasionally travels to customer sites for training and relationship building.

Own the full sales cycle from qualified lead through contract signature for OpenGov products serving state and local governments. Manage a defined territory, conduct discovery, deliver demonstrations and proposals, prospect for pipeline, manage opportunities in Salesforce, use MEDDIC, negotiate pricing, achieve quota, and collaborate with solution engineers, marketing, and cross-functional teams. Occasional travel for customer meetings and events is required.

Leads sales efforts for OpenGov products across an assigned territory, including prospecting, territory planning, presentations, relationship management, negotiations, and deal closure. Partners with ERP specialists, marketing, presales, and customer stakeholders to sell complex software solutions to government organizations. Owns pipeline and sales processes, supports demand-generation campaigns, manages executive relationships, and consistently meets or exceeds quota.

Leads a team of quota-carrying Account Executives responsible for full-cycle SaaS sales. Owns bookings, pipeline generation, forecasting, inbound and outbound motions, coaching, recruiting, onboarding, performance management, and cross-functional revenue initiatives. The role emphasizes Salesforce data integrity, sales analytics, AI-enabled productivity, and developing a high-accountability sales culture. Occasional travel of up to 15% is required.