Teams at OpenGov

Manage end-to-end implementations of OpenGov ERP solutions for government customers, including requirements gathering, data analysis, platform configuration, administrator training, and deployment support. Serve as the primary technical customer contact, recommend workflow improvements, gather product feedback, and collaborate with internal teams to improve delivery operations. The role requires public-sector expertise, software implementation consulting experience, advanced Excel skills, strong communication, and the ability to train customers and manage implementation projects.

Build and operate AI agents, automations, and evaluation frameworks for Sales, Account Executives, and Customer Success workflows. Connect Salesforce, Outreach, Gong, and signal sources; redesign seller processes; monitor agent performance; and establish human oversight. Serve as product owner and AI advisor for the revenue organization, translating business needs into technical solutions, driving adoption, maintaining the roadmap, and reporting impact on conversion, pipeline, deal cycles, and renewals.

Generate and manage sales pipeline through high-volume outbound calls, emails, and LinkedIn outreach. Research prospects, qualify opportunities, collaborate with Account Executives and Marketing, and communicate OpenGov’s AI and ERP value to government decision-makers. Attend trade shows and government events, follow up with leads, manage activity in Salesforce and Outreach, and develop expertise in the company’s cloud platform. The role includes training, mentorship, and a path to Account Executive.