Teams at OpenGov

Manage and execute the renewals playbook to improve retention. Collaborate with Customer Success, Sales, Legal, and Finance to prepare pricing, negotiate renewals, draft contracts, maintain renewal forecasts, identify risks, and run targeted outreach and engagement campaigns to ensure timely, compliant, and mutually beneficial renewals.

Manage end-to-end implementations of OpenGov ERP for public sector customers, acting as technical lead, gathering data requirements, configuring platforms, training administrators, and collaborating across teams to improve workflows, capture feedback, and drive adoption and implementation efficiencies.

Lead end-to-end implementations of OpenGov solutions for public sector customers: gather data requirements, configure the platform, train administrators, act as technical point of contact, streamline workflows with cross-functional teams, capture customer feedback for product improvements, and drive implementation efficiencies across projects.