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Fintech • Social Impact • Financial Services
The Senior Associate will investigate customer issues, support remediation efforts, develop processes, and analyze data to enhance customer experience and operational excellence.
Fintech • Social Impact • Financial Services
Lead issue resolution initiatives, manage cross-functional projects, prioritize customer issues, leverage data analytics, and drive process improvements.
Fintech • Social Impact • Financial Services
The Lead, Workforce Planning will manage workforce management efforts including forecasting and scheduling for customer operations, ensuring optimal staffing aligns with business objectives.