Teams at Origami Risk

Paid, in-person summer internship offering placements in business systems analysis, client success, or site reliability engineering. Interns support client implementations, troubleshoot and configure software, maintain client relationships, analyze workflows, document processes, conduct incident investigations, improve system scalability, and develop automation. Candidates must be enrolled in a bachelor’s degree program and demonstrate strong communication, collaboration, attention to detail, and technical aptitude.

Leads post-incident investigations, root-cause analyses, and preventive strategies to improve reliability and time to resolution. Maintains observability tools, develops client dashboards and alerts, monitors performance metrics, and contributes to incident-response automation. Collaborates with Cloud Operations, SRE, and Engineering teams to enhance SaaS scalability and stability, troubleshoots .NET applications, and provides stakeholder visibility and technical feedback.

Owns the operational infrastructure supporting Client Success and Technical Account Management, including Salesforce and Planhat administration, reporting dashboards, client journey orchestration, satisfaction programs, community and portal management, conference coordination, knowledge management, and CS technology strategy. The role also leads cross-functional process improvements, change management, and practical AI initiatives that improve client engagement and organizational effectiveness.