Teams at Oscar Health

Manage workforce scheduling, staffing plans, and intraday operations to meet service-level and efficiency targets. Build and optimize schedules using forecasted volumes, monitor real-time staffing and queues, identify service-level risks, and recommend solutions. Collaborate with internal stakeholders, respond to intraday support requests, analyze workforce trends, and redesign workflows as needed while maintaining compliance.

Leads actuarial pricing for ACA health insurance markets, overseeing rate development, regulatory submissions, pricing models, financial risk analysis, and regional strategy. Manages and mentors actuarial analysts, collaborates with market, product, network, and analytics teams, and ensures pricing is actuarially sound and compliant. Supports national strategy, automation, documentation, stakeholder communication, and sustainable growth.

Leads actuarial risk adjustment work for ACA health insurance, including risk score and morbidity forecasting, financial close support, reporting and forecast model development, transfer estimates, performance analysis, audits, internal controls, automation, documentation, stakeholder collaboration, and analyst onboarding.