Teams at PagerDuty

Drive upsell, cross-sell, and expansion within enterprise accounts by building executive relationships, executing strategic account plans, and closing complex multi-product SaaS deals. Partner with Solution Consultants and Customer Success to drive Operations Cloud adoption, maintain Salesforce forecasts using MEDDICC, and ensure long-term retention and customer ROI.

Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.