Teams at Paragon Micro Inc.

Manages and grows OEM and ISV customer relationships through complex sales, retention, expansion, and lifecycle ownership. The role develops executive partnerships, identifies revenue opportunities, coordinates forecasts, negotiates contracts, and improves customer experience. It leads cross-functional initiatives with Engineering, Supply Chain, Finance, Product, Sales, and Support while using account data, process mapping, and structured problem-solving to improve performance. The position also supports onboarding and mentoring account management team members.

Partner with sales teams to conduct technical discovery, design customer-specific solution architectures, create customized demonstrations, lead proof-of-concepts and technical evaluations, and connect technology recommendations to business outcomes. Collaborate with Account Executives, Product, Engineering, Security, and Customer Success throughout the sales cycle. Address technical objections, support business cases and ROI discussions, facilitate customer decision-making, and ensure effective implementation handoff.