Jobs at PayPal

Establish and lead PayPal’s enterprise-wide quality function by defining quality standards, operating models, governance, metrics, launch-readiness expectations, and continuous-improvement programs. Build a central team and network of embedded quality champions, influence cross-functional leaders, improve customer experience, and institutionalize quality-first practices across Product, Engineering, Design, Risk, Servicing, and Go-to-Market.

Leads engineering strategy, delivery, and organizational performance for PayPal’s debit and money management products. Oversees distributed engineering teams, product roadmaps, technical architecture, operational health, regulatory compliance, and cross-functional execution across global markets. The role includes launching and operating consumer financial products, developing engineering talent, managing external partners, balancing technical debt with product velocity, and adopting AI coding tools and LLMs.

Provides specialized commercial legal advice for PayPal’s global merchant and partner transactions. Drafts and negotiates complex multinational agreements, advises on legal, regulatory, and compliance risks, supports strategic deal negotiations, coordinates cross-functional stakeholders, manages legal matters through resolution, and researches laws affecting global payment operations. Partners with sales, product, privacy, risk, regulatory, and regional legal teams to develop deal strategies and protect business objectives.

Leads PayPal’s specialized sales organization across the Americas, owning revenue growth, sales strategy, pipeline forecasting, account coverage, and adoption of branded checkout, payments, and BNPL solutions. Builds and develops a team of approximately 25 sales specialists, oversees complex sales cycles, partners cross-functionally on commercial opportunities, and represents field insights to Product, Finance, Legal, Marketing, and Sales Enablement. Requires strong sales leadership, strategic account management, forecasting, coaching, and organizational skills.

Manages operational relationships with global merchant accounts, addresses customer needs, supports strategic account initiatives, coordinates onboarding and technical integration, drives prospecting and new business, and monitors account health, adoption, satisfaction, retention, and growth. The role requires collaboration with account managers, onboarding teams, solutions architects, engineering, and support functions.

Owns customer acquisition CRM marketing strategies focused on incentives, merchant offers, product launches, and core value propositions. Responsibilities include coordinating media agencies and creative teams, executing co-branding campaigns, developing and monitoring experiments, optimizing campaign performance, evaluating customer experiences, and managing agency and incentive budgets. Success is measured through account sign-ups, activations, and customer habituation.

Serves as the embedded operations partner for PayPal+ and North America Consumer, aligning business priorities with Consumer Operations. Leads complex projects, improves global processes, supports financial, budget, and headcount planning, resolves operational issues, connects leadership and partners, enhances business process effectiveness, and uses internal and external data to generate actionable growth insights.

Lead technical product strategy for PayPal Ads partner integrations across advertising, payments, identity, privacy, and data platforms. Define APIs, data contracts, event schemas, SLAs, launch controls, measurement capabilities, and operational standards. Partner with Engineering, Data Science, Privacy, Legal, Compliance, InfoSec, sales, and finance to deliver secure, scalable advertising products, improve integration speed and reliability, ensure regulatory compliance, and grow measurable revenue. Mentor product managers and guide cross-functional technical decisions.

Provides strategic legal counsel to senior management, assesses regulatory and compliance risks, manages escalations, develops risk mitigation strategies, supports business objectives, and influences enterprise decision-making. The role also leads adoption of legal technologies, safeguards PayPal’s legal interests, and advises on evolving legal and industry standards.

Provides product legal and regulatory counsel for PayPal checkout products across the Americas. Advises on consumer financial, privacy, and consumer protection laws; supports product design, disclosures, risk mitigation, compliance, and complex issue resolution. Partners with product, business, and international legal teams, manages legal risks, develops guidance and frameworks, and escalates high-stakes matters. The role requires an experienced payments or fintech attorney comfortable with ambiguity, emerging technologies, and fast-paced global collaboration.

Provide specialized legal advice, identify and mitigate legal risks, advise on compliance with laws and regulations, research regulatory developments, manage legal matters, and partner with business stakeholders and external counsel to support company strategy.

Leads product strategy for Braintree’s developer platform, including GraphQL, mobile, web, and server SDKs. Owns API strategy, versioning, deprecation, migration, enterprise integration improvements, monetizable value-added services, and AI-driven developer experiences. Coordinates SDK and API product roadmaps, represents the platform in executive reviews, oversees profitability and metrics, and partners with engineering, design, data science, research, and content teams.

Leads complex commerce marketing initiatives, resolves strategic marketing problems, develops innovative solutions, improves global marketing processes, aligns strategies with business goals, and provides marketing thought leadership. The role requires collaboration with senior leadership and expertise in current business trends and marketing best practices.

Leads accounting process workstreams through exploration, gap analysis, integration planning, execution, and problem-solving. Identifies and mitigates finance-related risks, coordinates with cross-functional teams, communicates accounting concepts, manages multiple workstreams, and resolves conflicts between Finance and non-Finance functions while influencing execution without direct authority.

Leads global pricing operations, ensuring merchant and partner pricing is accurately configured, validated, reconciled, and compliant with contracted terms and SOX controls. Partners with Sales, Legal, and Pricing Product on complex deals, resolves escalated issues, develops pricing models, analyzes data, and drives process improvements and automation. Manages and develops a team of pricing operations analysts while supporting broader pricing transformation initiatives.

Uses customer, market, usability, and product data to define requirements and guide data-driven decisions. Monitors product profitability and budgets, leads Agile ceremonies including sprint planning, standups, and retrospectives, and collaborates with content, data science, design, and UX research teams to identify opportunities and execute the product vision.

Leads marketing strategy and campaign execution, identifies process best practices, analyzes business trends, coordinates cross-functional marketing programs, evaluates campaign effectiveness, and mentors junior team members.

Designs and maintains data-driven risk management solutions for PayPal. Responsibilities include predictive modeling, data analysis, forecasting, risk rule development, monitoring solution efficacy, managing conversion and loss targets, defining data and platform requirements, and collaborating with product, technology, business, and global stakeholder teams. The role presents risk strategies to senior management and external partners while balancing financial performance, customer experience, and risk objectives.

Leads the strategy, development, launch, scaling, and profitability of PayPal’s revolving credit portfolio across the US and UK. Owns product vision, roadmap, customer experience, analytics, regulatory alignment, and operational execution. Partners with engineering, design, marketing, legal, compliance, risk, data, and external financial partners. Manages and mentors product leaders while driving enterprise strategy, cross-functional alignment, innovation, and delivery of credit products across mobile and web.

Leads user experience research by developing methodologies, conducting user testing, surveys, and advanced analysis. Acts as a thought partner, identifies experience issues, recommends best practices, and leads projects that improve user experiences. Collaborates with stakeholders to interpret business trends, make data-driven decisions, and improve research processes and team efficiency.