Jobs at PayPal

Leads account-based marketing for PayPal’s BXO product line and large enterprise merchants. Owns always-on ABM, email nurture, digital campaigns, target-account strategy, content distribution, events, webinars, partner co-marketing, and performance reporting. The role collaborates closely with sales, product marketing, partners, BDRs, analytics, and creative teams to generate qualified leads, accelerate pipeline, and improve campaign effectiveness.

Conducts user experience research for PayPal’s Checkout team, using surveys, user testing, data analysis, and other methods to uncover customer needs and pain points. Develops research methodologies, analyzes complex findings, leads research programs, and influences stakeholders to improve end-to-end purchasing experiences. The role also requires collaboration with enterprise merchants, developers, vendors, and partners, plus continuous improvement of research practices.

Conduct experience research and data analysis to identify user behaviors, preferences, and opportunities for improving user experiences. Lead moderately scoped projects within the Experience Research function, apply research methodologies, prioritize work, share best practices, and support developing colleagues while collaborating across the Product organization.

Conducts mixed-methods experience research across enterprise products, including user testing, surveys, data analysis, and research roadmap development. Partners with cross-functional teams to uncover insights, influence user-centered decisions, lead research-driven projects, improve data collection methodologies, and advance research practices and team efficiency.

Serves as the embedded operations partner for PayPal+ and North America Consumer, aligning business priorities with Consumer Operations. Leads complex projects, improves global processes, supports financial, budget, and headcount planning, resolves operational issues, connects leadership and partners, enhances business process effectiveness, and uses internal and external data to generate actionable growth insights.

Leads PayPal’s global paid media and growth marketing strategy across consumer and merchant businesses. Owns media planning, channel investment, customer acquisition, GNA and MAA growth, measurement, attribution, optimization, agency and platform partnerships, contract negotiations, and executive reporting. Builds a full-funnel performance marketing approach, advances testing and instrumentation, and leads a global team while partnering with Marketing, Product, Analytics, MarTech, Finance, Procurement, and Legal.

Own the Venmo Credit Card roadmap and lead development of new lending products from concept through launch. Define product strategy, MVPs, experiments, success metrics, business cases, and phased launches. Partner with Engineering, Finance, Risk, Compliance, Legal, Marketing, Growth, Customer Support, and external banking and lending partners to deliver regulated consumer credit products. Manage customer acquisition, engagement, rewards, servicing, profitability, credit performance, and portfolio outcomes.

Leads PayPal’s global corporate accounting and financial reporting organization. Responsibilities include SEC filings, technical accounting policy, quarterly and annual close, external audits, SOX/ICFR controls, ESG reporting, product and credit accounting oversight, consolidations, process automation, and executive, Board, Audit Committee, and Investor Relations support. The role manages global accounting leaders and ensures accurate, timely reporting under US GAAP and applicable regulatory requirements.

Leads performance marketing initiatives, including paid media strategy, campaign launches, experimentation, audience targeting, budget allocation, and optimization. Partners with agencies, creative, finance, analytics, and leadership teams to execute campaigns, evaluate customer experiences, report results, and improve return on investment. Develops testing roadmaps, monitors experiments, manages campaign budgets, and mentors team members.

Leads technical product strategy and platform roadmap execution, balancing customer needs, regulatory requirements, profitability, and scalable architecture. Manages product workstreams involving analytics, customer discovery, market research, and competitive analysis. Oversees product implementations, operational reviews, metrics, budgets, and cross-functional collaboration with technology, design, data science, and business stakeholders.

Leads complex litigation, corporate transactions, discovery, and legal document management. Manages corporate governance for domestic and international subsidiaries, including entity records, regulatory filings, SEC reports, stockholder meetings, M&A support, and licensing or KYC requests. Coordinates with counsel, vendors, finance, tax, and other cross-functional teams; mentors junior staff and independently manages high-stakes projects and deadlines.

Oversee specialized tax matters, support audits and tax authority inquiries, evaluate the tax impact of business initiatives with tax leadership, and mentor junior tax team members while maintaining high-quality analysis and compliance.

Lead product strategy, roadmap, and execution for PayPal’s real-time Risk Decisioning Platform supporting fraud, credit, and compliance decisions. Translate business outcomes into technical product specifications, guide architectural roadmaps, enable experimentation and rule governance, drive platform adoption and legacy migration, and monitor performance metrics. Collaborate with engineering, data science, risk strategy, UX, and leadership while managing regulatory requirements, profitability, customer experience, and cross-team execution.

Manages Global Internal Audit operations, including audit assignments, issue tracking and remediation validation, risk assessments, reporting, Board and committee updates, policy maintenance, and process improvement. The role evaluates regulatory and technology controls, supports GRC tool management, identifies automation opportunities, leads planning and enterprise initiatives, and mentors less experienced team members while partnering with stakeholders across the organization.

Develop and execute strategic sourcing plans, analyze categories, suppliers, spend, and market trends, negotiate favorable agreements, and manage supplier performance and compliance. The role collaborates cross-functionally to identify business requirements, improve procurement processes, maintain policies, report performance insights, and mentor junior team members.

Develop and implement strategic sourcing plans, analyze categories, suppliers, spend, and market trends, negotiate vendor terms, manage supplier performance, and ensure procurement compliance. The role collaborates cross-functionally, identifies savings and risk mitigation opportunities, maintains procurement policies, reports performance insights, and mentors junior team members.

Leads consultative sales of PayPal’s domestic and cross-border payouts solutions across new and existing enterprise accounts. Partners with Account Management and cross-functional teams to conduct discovery, design solutions, build ROI-based business cases, position against competitors, structure pricing, and drive profitable activation. Owns opportunity targets, pipeline development, specialist sales processes, and feedback to product and go-to-market teams. Requires executive-level solution selling, financial analysis, negotiation, storytelling, and strong knowledge of payout economics and operations.

Leads consultative sales of PayPal Payouts solutions across new and existing accounts. Partners with Account Management and cross-functional teams to conduct discovery, design solutions, develop competitive positioning, construct pricing, and build quantified business cases. Owns opportunity targets, pipeline development, merchant activation, and profitable transaction volume. Uses data and AI tools to prioritize opportunities, supports pricing decisions, influences senior stakeholders, and provides product feedback. Travel is up to 10%.

Lead cloud infrastructure and network engineering teams supporting PayPal Credit lending platforms across AWS, on-premises environments, and GCP modernization initiatives. Own DevEx platform roadmaps, architecture, automation, connectivity, resiliency, security, compliance, vendor relationships, budgets, and cost optimization. Translate business and developer priorities into technical backlogs, partner with security and audit teams, and recruit, coach, and develop infrastructure engineers.

Leads second-line oversight of PayPal’s global payment network and partner compliance programs. Responsibilities include independent challenge, partner due diligence, monitoring, risk identification, issue escalation, remediation, regulatory and network information requests, and executive advisory support. The role partners across Legal, Product, Risk, Sales, Partnerships, and Compliance to improve governance, automate workflows, and ensure adherence to Visa, Mastercard, regulatory, and contractual obligations.