Teams at Pilot.com

Senior individual contributor who owns lifecycle-influenced pipeline and expansion revenue. Define behavioral signals, partner with Data to operationalize propensity models, build triggered lifecycle programs from trial through expansion, run structured experiments, use AI/automation for personalization, and collaborate with Sales, RevOps, product, and growth teams to improve Lead→SQL conversion and drive attributed expansion pipeline.

Provide day-to-day financial operations support for startup clients across payroll, benefits, AP/AR, equity administration, and compliance. Use platforms like Gusto, Rippling, Deel, Carta, and Bill.com, communicate with clients, monitor projects, drive process improvements, and implement operational best practices to improve KPIs and accuracy.

The role involves building, testing, and deploying infrastructure software, mentoring teammates, collaborating with teams, and supporting software services.