Teams at Popl

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Build, scale, and maintain Popl's backend services: write backend code, support and document APIs, monitor logs, resolve issues, make infrastructure decisions, and collaborate with engineering to ensure reliable, secure, and performant systems.