Teams at Popl

The Outside Sales Representative will engage prospects at events, qualify leads, book meetings for executives, maintain CRM, and collaborate with teams.

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

The Customer Solutions Engineer role involves onboardings, CRM integrations, technical setups, and providing customer support during real-time scenarios while enhancing internal team knowledge sharing.