Jobs at Prenuvo

Provides first-line product support for clinical and operational teams through ticket triage, troubleshooting, issue reproduction, documentation, escalation, and incident communications. Investigates application logs and dashboards, follows runbooks, identifies recurring issues, and partners with engineering and product teams on systemic improvements. Maintains quality-system records for regulated medical devices and handles privacy-sensitive patient data cases while meeting service-level targets.

Provides first-line product support for clinical and operational teams through ticket triage, troubleshooting, issue reproduction, documentation, escalation, and incident communication. Investigates application logs and dashboards, follows runbooks, identifies recurring trends, and partners with engineering and product teams on systemic improvements. Maintains quality-system records for regulated medical devices and exercises judgment with privacy-sensitive patient data issues.

Own Prenuvo’s e-commerce experimentation roadmap across discovery, booking, checkout, and post-purchase experiences. Identify funnel friction, develop hypotheses, design and evaluate A/B tests, build measurement instrumentation, and translate results into product decisions. Partner with Design, Engineering, Analytics, Marketing, E-commerce, Clinical, Legal, Privacy, and Operations while maintaining healthcare-specific standards for trust, privacy, accessibility, and clinical integrity. Establish durable experimentation practices that improve conversion, product selection, booking completion, order value, and repeat purchase.

Build and lead customer-facing eCommerce booking features using React, Next.js, and TypeScript. Own checkout, payments, scheduling, and partner booking flows; improve conversion, accessibility, performance, observability, and reliability. Integrate commerce and third-party services, develop automated tests, support frontend architecture, instrument experiments and analytics, and monitor production outcomes. Collaborate across Product, Design, Marketing, and Backend teams while mentoring junior engineers and contributing to shared components and API contracts.

Leads Prenuvo’s Creative function, setting brand vision and quality standards across campaigns, digital, social, web, motion, environments, events, and partnerships. Builds and develops a multidisciplinary creative organization, manages priorities and resources, oversees agencies and production partners, establishes scalable creative processes, and partners with Marketing, Growth, Product, Clinical, Commercial, and CX leaders. The role also connects creative performance insights with brand strategy and explores AI-enabled production opportunities.

Ensure the quality of web applications, APIs, backend services, and mobile applications through manual and automated testing. Develop test strategies, plans, and documentation; manage defects; lead root cause analysis; integrate testing into CI/CD pipelines; validate accessibility; and mentor junior QA engineers. Collaborate with product, design, and engineering teams to improve product quality, performance, security, and user experience.

Build and operate Python backend services, REST APIs, clinical data models, and batch or event-driven pipelines. Work with FHIR and HL7 healthcare data to support reliable integrations, reporting, analytics, and AI workflows. Establish data quality, validation, governance, lineage, monitoring, and auditability practices. Lead architectural discussions, review implementations, mentor engineers, and collaborate with clinical, product, analytics, and AI teams.

Leads end-to-end business process discovery, mapping, governance, optimization, and automation across teams. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions using no-code capabilities, including Flow, data modeling, integrations, security controls, and deployment. Facilitates stakeholder workshops, translates operational needs into scalable solutions, establishes KPIs and SLAs, drives continuous improvement, and serves as a Salesforce Health Cloud subject matter expert.

Build and ship production-grade AI features by embedding with clinical, product, and operations teams. Own solutions end to end, including architecture, evaluation, validation, governance, deployment, monitoring, and human-in-the-loop safeguards. Develop agentic capabilities using tool calling, RAG, MCP integrations, and orchestration on AWS Bedrock. Establish acceptance criteria and risk controls, contribute reusable platform assets, and improve AI fluency across teams. The role requires strong Python, cloud engineering, full-stack development, and experience delivering validated AI features in production.

Manage and optimize paid social and paid search campaigns across Meta, TikTok, Reddit, Google Ads, and Microsoft Ads. Responsibilities include bid and budget optimization, ad copy and creative testing, audience and landing-page experiments, performance analysis, campaign scaling, tracking coordination, and reporting. The role supports expansion into new channels and focuses on acquisition metrics including CPA, ROAS, and cost per purchase.

Build and scale sales enablement across direct-to-consumer, physician partnership, and enterprise teams. Develop selling strategies, onboarding, training, coaching, certifications, playbooks, talk tracks, and sales content. Analyze sales performance and call observations to improve seller capability, adoption, productivity, ramp time, and conversion. Partner cross-functionally with Sales, Marketing, Product, Clinical, Legal, and Sales Operations while personally delivering hands-on enablement programs in a 0-to-1 environment.

Leads enterprise analytical modeling and semantic architecture, establishes standards for testing, documentation, governance, lineage, observability, and access, and develops reusable governed data products. Partners across Product, Engineering, Finance, Clinical, Research, Marketing, and AI teams; guides architecture reviews, data quality ownership, semantic layer design, and governance adoption. Mentors engineers and drives modernization of analytical environments.

Own the strategy, architecture, roadmap, governance, and operations of the marketing technology ecosystem. Lead CRM, marketing automation, CDP, analytics, attribution, experimentation, personalization, data integrations, and automation initiatives. Partner with Marketing, Growth, Data, Product, and Engineering leadership; manage vendors, contracts, budgets, implementation, adoption, data quality, and operational risk. Provide technical direction and mentorship while translating complex decisions for executive stakeholders.

Lead full-cycle recruiting for 8–12+ technical requisitions across engineering, AI/ML, data, and product. Develop sourcing strategies, conduct technical screens, manage Greenhouse workflows, coordinate structured interviews, advise hiring leaders, negotiate offers, and provide a high-touch candidate experience. This autonomous six-month contract requires recruiting across seniority levels and geographies, including difficult-to-fill technical roles.