Prosodica

Chicago, Illinois, USA
27 Total Employees
23 Local Employees
Year Founded: 2012
Prosodica uses conversational analytics to humanize the way enterprises improve their business.

At Prosodica, we’re all about helping businesses understand their customers and employees better. Our enterprise-grade voice and speech analytics engine offers powerful insights into customer experiences, employee engagement, and overall satisfaction.

Using cutting-edge artificial intelligence, our engine automatically tags and scores every customer conversation. This creates interactive data visualizations that pinpoint areas of concern, connecting them to specific processes or teams, so you can take action where it matters most.

We believe in making data accessible for everyone in your organization—whether you’re an executive or on the front lines. With our system, every representative receives personalized coaching tips after each conversation, empowering them to improve and excel. We put people first by striving to enhance customer experiences and create a more engaged workplace.


Prosodica Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.

Typical time on-site: Flexible
Chicago, Illinois, USA

What the Team is Saying

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Mariano
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Articles We're In

Article image
Olivia McClure Olivia McClure
Published on January 24, 2024

For Prosodica’s Founder And CEO, ‘Policy is The Enemy’ of Cultural Progress

Mariano Tan shares his “reject rules, embrace belonging” leadership vision, which empowers employees to build the culture themselves.

Alyssa Schroer Alyssa Schroer
Updated on November 26, 2024

110 Chicago Software Companies You Should Know

These are the top software companies that are helping make Chicago a thriving hub for tech.

buckingham fountain in downtown chicago
Alyssa Schroer Alyssa Schroer
Updated on November 21, 2024

83 Companies in Downtown Chicago You Should Know

Downtown Chicago is home to some of the world’s top tech companies. Here are a few.

Image: Shutterstock

Awards

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Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
CSS
CSS
LANGUAGES
Cypress
Cypress
FRAMEWORKS
JavaScript
JavaScript
LANGUAGES
Jupyter
Jupyter
FRAMEWORKS
Kafka
Kafka
FRAMEWORKS
Kubernetes
Kubernetes
FRAMEWORKS
Microsoft SQL Server
Microsoft SQL Server
DATABASES
MongoDB
MongoDB
DATABASES
Node.js
Node.js
FRAMEWORKS
Python
Python
LANGUAGES
R
R
LANGUAGES
React
React
LIBRARIES
Rust
Rust
LANGUAGES
Scala
Scala
LANGUAGES
SQL
SQL
LANGUAGES
TypeScript
TypeScript
LANGUAGES
GraphQL
GraphQL
LANGUAGES
Confluence
Confluence
PROJECT MANAGEMENT
Figma
Figma
DESIGN
Google Analytics
Google Analytics
ANALYTICS
Illustrator
Illustrator
DESIGN
JIRA
JIRA
PROJECT MANAGEMENT
Miro
Miro
DESIGN
Tableau
Tableau
ANALYTICS
PyTorch
PyTorch
ANALYTICS
NLP
NLP
ANALYTICS
GPT3
GPT3
ANALYTICS
openAI
openAI
ANALYTICS
Microsoft Teams
Microsoft Teams
COLLABORATION