Prosodica

HQ
Chicago, Illinois, USA
Total Offices: 2
26 Total Employees
Year Founded: 2012
Measure engagement, improve performance, and strengthen connection through every conversation.
Prosodica transforms the way organizations understand and improve human connection. Our AI-powered conversation analytics platform captures every nuance of human dialogue—tone, pacing, empathy, and engagement—and translates it into measurable data that leaders can act on. By quantifying what was once intangible, Prosodica helps enterprises build stronger teams, elevate customer experiences, and create workplaces where communication drives results.

At the heart of our platform is the Engagement Score—a proprietary metric that reveals how connected participants are during every interaction. It provides real-time, objective insight into communication quality, going far beyond traditional KPIs. Managers can instantly identify trends, recognize high performers, and pinpoint coaching opportunities—all without the need for manual call review.

Built for modern, people-first organizations, Prosodica empowers teams across customer experience, operations, sales, and HR. Whether measuring employee engagement, understanding customer sentiment, or improving agent performance, our technology bridges the gap between data and empathy—helping every person listen better, connect deeper, and perform smarter.

Recently Posted Jobs at Prosodica

Prosodica Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.

Typical time on-site: Flexible
HQChicago, Illinois, USA
North Suburbs Office
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Articles We're In

Photo: Prosodica
Taylor Rose Taylor Rose
Published on December 02, 2025

Prosodica Leadership: How Cognitive Diversity Fuels Innovation

Mariano Tan, CEO of Prosodica, explains why intentionally hiring people with diverse cognitive styles is essential to future-proofing organizations and maintaining a thriving and innovative culture. 

Olivia McClure Olivia McClure
Updated on April 08, 2025

For Prosodica’s Founder And CEO, ‘Policy is The Enemy’ of Cultural Progress

Mariano Tan shares his “reject rules, embrace belonging” leadership vision, which empowers employees to build the culture themselves.

For Prosodica’s Founder And CEO, ‘Policy is The Enemy’ of Cultural Progress
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Taylor Rose Taylor Rose
Updated on July 31, 2025

How 3 Chicago Tech Professionals Discovered Customer Success Was the Ideal Career Fit 

An inside look at career paths in customer success at Prosodica, Alliant Credit Union and Bringg.

Image: Shutterstock 
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Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
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CSS
CSS
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Cypress
Cypress
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JavaScript
JavaScript
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Jupyter
Jupyter
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Kafka
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Kubernetes
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Microsoft SQL Server
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MongoDB
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Node.js
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Python
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R
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React
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Rust
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Scala
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SQL
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TypeScript
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GraphQL
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Confluence
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Figma
Figma
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Google Analytics
Google Analytics
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Illustrator
Illustrator
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JIRA
JIRA
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Miro
Miro
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Tableau
Tableau
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PyTorch
PyTorch
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NLP
NLP
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GPT3
GPT3
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openAI
openAI
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Microsoft Teams
Microsoft Teams
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