Prosodica
At Prosodica, we’re all about helping businesses understand their customers and employees better. Our enterprise-grade voice and speech analytics engine offers powerful insights into customer experiences, employee engagement, and overall satisfaction.
Using cutting-edge artificial intelligence, our engine automatically tags and scores every customer conversation. This creates interactive data visualizations that pinpoint areas of concern, connecting them to specific processes or teams, so you can take action where it matters most.
We believe in making data accessible for everyone in your organization—whether you’re an executive or on the front lines. With our system, every representative receives personalized coaching tips after each conversation, empowering them to improve and excel. We put people first by striving to enhance customer experiences and create a more engaged workplace.
Prosodica Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.