Teams at Prove

Leads Prove’s global implementation organization and owns the strategy, processes, and delivery engine for customer onboarding and API integrations. Responsibilities include scaling distributed teams, standardizing implementation playbooks, reducing time to live, improving margins, overseeing complex integrations, coordinating with Sales, Finance, Product, and Engineering, and engaging executive customer stakeholders. The role also establishes KPIs covering onboarding health, revenue recognition, resource utilization, customer success, and implementation satisfaction.