Teams at Puttshack

Oversee daily operations of a high-volume, tech-enabled restaurant/entertainment venue. Manage service, bar, reception, game/tech areas; operate POS and scheduling systems; hire, train, schedule, and coach hourly staff; control expenses; ensure excellent guest experience, food safety, and workplace safety while partnering with operations leadership to meet business goals.

Own and optimize the loyalty program and lifecycle marketing end-to-end. Manage Braze-driven email/SMS journeys, campaign calendar, offer creation, segmentation, testing, measurement, and cross-functional execution to drive repeat visitation, retention, and revenue.