Teams at Qualtrics

Lead a portfolio of enterprise customers as their primary technical advisor, managing onboarding, software implementations, adoption, optimization, renewals, and expansion. Plan and execute complex projects, monitor customer health and platform usage, identify risks and growth opportunities, and guide stakeholders toward measurable business outcomes. Collaborate with project managers, consultants, engineering, account executives, and product teams while maintaining rigorous documentation, quality, and account management practices. Travel up to 25% and work in a hybrid office model.

Own a portfolio of customer accounts as the primary technical advisor throughout implementation, adoption, optimization, renewal, and expansion. Lead complex software implementations, project teams, risk management, customer workshops, and success planning. Monitor account health, platform utilization, maturity, and value realization while identifying growth opportunities. Build senior stakeholder relationships, coordinate cross-functional teams, maintain project documentation, and drive measurable customer outcomes and Net ARR growth.

Own a portfolio of customer accounts as their primary technology advisor, leading Qualtrics implementations, adoption, optimization, risk management, and value realization. Build executive stakeholder relationships, guide strategic programs, monitor account health and usage, identify expansion opportunities, and drive renewals and Net ARR growth. Collaborate with project managers, consultants, engineers, account executives, and product teams. Travel up to 25% and work in a hybrid office model.