Jobs at Quest Diagnostics

Lead planning, coordination, and execution of complex enterprise software releases. Orchestrate dependencies, enforce release governance, run deployments and hypercare, perform production readiness reviews, mitigate risks, communicate with stakeholders, drive automation and continuous improvement, and mentor release managers.

Enable and implement DevSecOps practices: design and maintain CI/CD pipelines, automate infrastructure, integrate security tools, support cloud container platforms, troubleshoot DevSecOps platforms, collaborate with product and cloud teams, and promote Agile/DevSecOps adoption across the organization.

Serve on a Scrum team translating business needs into technical integration specifications. Create and maintain HL7/FHIR/XML/JSON source-to-target mappings, define transformations and data rules, collaborate with product, development and QA teams, write user stories and acceptance criteria, and troubleshoot data integrity and integration issues.

Coordinate implementation and lifecycle service of Quest Diagnostics connectivity products, managing installations, backend LIS configuration, HL7 and data feeds, vendor/client communication, training, troubleshooting, scheduling, and post-installation validation to ensure client satisfaction.

Senior Epic analyst who designs, configures, tests, and implements end-to-end patient access workflows across Cadence and Prelude. Leads cross-functional projects, defines configuration and validation standards, oversees integrated testing and release planning, mentors analysts, and collaborates with operations and revenue teams to ensure registration accuracy, compliant billing, and seamless integrations (e.g., MyChart).

The Test Engineer executes quality solutions, designs and develops test cases, conducts manual and automated testing, and collaborates with stakeholders to ensure product quality and compliance with requirements.

Field-based sales role managing and growing outpatient oncology accounts by retaining business, upselling advanced diagnostics, developing clinical workflows with providers/labs, executing access strategies, conducting business reviews, supporting launches, and collaborating cross-functionally to resolve customer issues.

Lead product adoption by developing strategies, training, and collateral to drive customer and internal user adoption. Manage implementations, coordinate cross-functional stakeholders, deliver multimodal learning, analyze adoption metrics, and provide feedback to influence product design and improve outcomes.

Oversee Regional Field IT Support services, focusing on project management and technical leadership in laboratory IT. Responsibilities include asset management, vendor coordination, and ensuring compliance with regulations and standards.

Design, implement, and maintain observability and performance solutions for production systems. Monitor, analyze, and optimize performance, conduct capacity planning, automate operational tasks, collaborate with development and security teams, run performance testing, document systems, and drive continuous reliability and performance improvements.

Design, implement, test, and support vendor integration solutions for laboratory connectivity. Certify vendors/products to company and regulatory standards, manage HUB interfaces, provide Tier 3 production support and troubleshooting, and participate in innovation work with technologies like FHIR and HL7 LRI.

Responsible for developing and overseeing operational models and analytics platforms to provide insights and support decision-making across the organization.

Manage relationships with external interoperability vendors (EHR/EMR, LIS, HIE) to drive integration strategy, onboarding, performance metrics, issue escalation, and cross-functional alignment to improve customer experience, reduce costs, and enable growth.

Manage relationships with external interoperability vendors (EHR/EMR, LIS, HIE), drive vendor strategy and integrations, support onboarding and assessments, monitor vendor performance metrics, escalate and resolve implementation issues, and collaborate with internal commercial and technology teams to optimize operations and customer experience.

Handle inbound/outbound calls and written correspondence to gather missing information, generate accurate insurance billing statements, enter data into billing systems, resolve account inquiries, document transactions, report issues (including PHI breaches), and meet performance targets.

Handle inbound/outbound calls and correspondence to gather missing information, generate accurate insurance billing statements, document transactions, resolve account inquiries, report issues (including PHI breaches), and meet performance goals while supporting cross-functional tasks and occasional overtime.

Lead enterprise HR technology and business projects from initiation through delivery using PMI best practices. Own timelines, budgets, resources, risk management, stakeholder communications, and program-level integration. Coach teams on project management tools and drive change, root-cause analysis, and continuous improvement to meet deliverables and improve customer and employee satisfaction.

Develop and support integration solutions for Epic and vendor integration by managing the full development life cycle, from analysis to implementation and support. Certify products, provide support for production interfaces, and engage in innovation activities.

Lead adoption of AI and advanced analytics across Quality & Regulatory Affairs to shift from reactive to predictive quality insights. Build standardized KPIs and dashboards, enable master data governance, support inspection readiness, and produce executive and Board-level reporting to inform risk, compliance, and strategic decisions. Partner with IT and cross-functional teams to scale AI responsibly and drive change management and adoption.

The Epic Sr. Certification Engineer develops integration solutions, certifies vendor products, supports production interfaces, and complies with regulatory requirements, leveraging extensive Epic HL7 laboratory implementation experience.