Teams at Recovery Centers of America

Provides direct support and supervision to patients in behavioral health, substance use, residential, inpatient, or detox settings. Monitors safety and behavior, documents observations, supports daily activities and recovery programming, assists with crisis intervention and de-escalation, processes belongings and visitation, conducts orientations, communicates with clinical staff, and maintains a trauma-informed therapeutic environment.

Provides patient-centered case management for behavioral health/substance use patients: completes admission assessments, develops and documents individualized Continued Care Plans in Avatar EMR, coordinates SUD/MAT/PCP follow-ups, facilitates referrals, manages FMLA/STD processes, leads aftercare groups, conducts outreach for early/leaving patients, participates in multidisciplinary teams, and communicates with external providers to ensure safe discharge and continuity of care.

Manage the day-to-day cybersecurity program, including audits, risk registers, third-party risk assessments, security policies, awareness training, vulnerability remediation, MDM security, incident response exercises, and compliance with HIPAA, HITECH, NIST, and HITRUST frameworks. The role prepares security metrics for leadership, coordinates cross-functional remediation, and supports continuous improvement of healthcare information security controls. It is primarily remote with limited travel.