Jobs at RedSail Technologies

Lead design, development, and maintenance of test automation frameworks; mentor junior engineers; integrate automated tests into CI/CD; perform API and load testing; troubleshoot test failures; implement test data management and collaborate with cross-functional teams to improve QA processes.

Provides first-line support for pharmacy software, hardware, and services through phone and email. Diagnoses and resolves user issues, guides customers through troubleshooting, documents interactions in ticketing systems, and escalates complex problems. Requires strong communication, de-escalation, analytical, organizational, and customer service skills, with flexibility for occasional after-hours and rotating weekend shifts.

Design end-to-end B2B marketplace workflows for buyers and suppliers, from discovery and research through high-fidelity designs and handoff. Conduct user research and testing, create flows, wireframes, prototypes, and UI, evolve design systems, and collaborate with Product, Engineering, Analytics, Support, and Marketing to deliver scalable, user-centered solutions.

Investigate and prevent fraud involving customer accounts and pharmacy activity by analyzing RAS/PowerLine and PMS data, conducting proactive audits, documenting findings, and collaborating with cross-functional teams to escalate issues and recommend corrective actions and policy improvements.