Teams at Redwood Logistics

Provide customer service and manage day-to-day logistics for customer accounts: load planning, scheduling, tracking, issue resolution, carrier/customer communication, and data entry while learning TMS and industry processes.

Coordinate and oversee international ocean and air shipments from booking through delivery. Communicate with customers, carriers, vendors, and customs brokers; track shipments; prepare pricing, quotes, and documentation; resolve billing discrepancies; maintain records in internal systems; and participate in process improvement and cross-functional projects to ensure compliance and customer satisfaction.

The Project Implementation Manager oversees complex projects in logistics, ensuring adherence to guidelines, stakeholder communication, and problem resolution while leading internal teams and fostering collaboration.