Jobs at Relativity

Owns new business sales for law firm accounts, including territory planning, outbound prospecting, discovery, solution selling, negotiation, contracting, forecasting, and closing. Builds relationships with legal, IT, operations, and executive stakeholders while positioning SaaS, cloud, and AI solutions. Maintains Salesforce and MEDDPICC discipline, manages complex sales cycles, monitors competitors, and shares market insights internally.

Design, develop, test, and improve secure, scalable software for Relativity’s cloud-based SaaS platform. Build REST APIs and distributed systems that process massive datasets, contribute to unit and integration testing, participate in pair programming, improve development processes, and collaborate with software engineering teams. The role focuses on the Enrichment product, including document processing, data extraction, scalability, and modern cloud technologies.

Lead complex, enterprise-wide technical and business projects from discovery through delivery. Manage integrated plans, timelines, dependencies, risks, resources, stakeholders, and executive communications across IT, Finance, and operations. Lead IT General Controls initiatives, audit readiness, cross-functional testing, financial systems projects, and process improvements. Help strengthen project governance and delivery practices while supporting the organization’s transition toward broader PMO and program leadership responsibilities.

Leads the design, administration, governance, and roadmap for cloud-based financial systems supporting accounting, billing, revenue recognition, reporting, budgeting, and international operations. Oversees financial data integrity, SOX and IT general controls, system integrations, AI-enabled finance workflows, usage-based billing processes, and data lake initiatives. Partners cross-functionally with IT, security, auditors, and finance teams while managing vendors, budgets, projects, acquisitions, and team development.

Leads a technical product support team in a 24/7 operation, overseeing ticket resolution, SLA and KPI performance, scheduling, escalations, hiring, coaching, and professional development. Drives AI adoption, collaborates with Product and Engineering on technical issues, and identifies process improvements. Requires technical support leadership, SaaS troubleshooting knowledge, experience with Salesforce and Jira, and strong communication skills.

Leads enterprise-wide, cross-functional programs from strategy and scoping through execution and measurable outcomes. Builds roadmaps, manages dependencies, budgets, risks, governance, and stakeholder alignment across teams including IT, Finance, and Legal. Influences senior leaders and partners without formal authority, drives decisions, communicates executive updates, and brings structure to ambiguous initiatives. The role also improves program delivery practices and supports organizational transformation in a fast-paced, scaling environment.

Staff AI Engineer responsible for architecting, building, deploying, monitoring, and operating production AI/ML systems and data platforms for data breach response. The role sets AI engineering standards and strategy, leads execution across teams, ensures reliability, scalability, security, and regulatory compliance, and mentors engineers. Responsibilities include designing distributed cloud systems, developing pipelines and evaluation infrastructure, automating operations, managing alerts and root-cause analysis, and communicating technical risks and decisions.

Own outcomes for complex enterprise accounts by driving AI product adoption, workflow transformation, ROI, retention, and expansion. Lead executive relationships, business reviews, change management, governance, and risk remediation. Create adoption playbooks, mentor CSMs, and influence cross-functional product and enablement decisions. Requires customer success, consulting, or account management experience in legal technology, eDiscovery, litigation support, or regulated workflows.

Build and operate production-scale AI systems within a cloud-based legal technology platform. Responsibilities include developing C# and SQL services, deploying AI prototypes, creating evaluation harnesses and data pipelines, monitoring quality, latency, cost, and reliability, diagnosing model failures, improving performance, and collaborating with applied scientists, product teams, and engineers. The role also includes agile delivery, CI/CD, security and compliance, mentoring, and using AI-assisted development tools.

Design, build, test, and improve secure, scalable software systems that process massive datasets. Develop distributed, cloud-based applications, REST APIs, and multi-database solutions while contributing to testing and software lifecycle improvements. Collaborate through agile practices and pair programming, and mentor less experienced engineers. The role emphasizes quality, performance, system design, and modern cloud technologies.

Lead end-to-end product design for AI-powered legal data intelligence workflows, including discovery, case strategy, transcript analysis, document review, and knowledge management. Partner with product, engineering, research, and applied science teams; create prototypes and design specifications; evolve the RUI design system; and build accessible, production-ready front-end code using AI-assisted development. Engage customers and stakeholders through demos, research sessions, and occasional travel.

Drive new-business and expansion sales across a named SLED territory. Responsibilities include strategic territory and account planning, pipeline management in Salesforce, cross-functional coordination, product demonstrations, executive relationship development, business-case creation, and closing opportunities to exceed quota. The role requires enterprise software, eDiscovery, SaaS, complex solution-selling, and full-cycle quota-carrying sales experience.

Lead the vision, roadmap, and launch of claiR, Relativity’s conversational AI product for legal professionals. Manage and coach product managers, coordinate cross-functional work with design and engineering, guide strategic planning, and drive customer adoption. The role includes hands-on product development, enterprise customer engagement, go-to-market enablement, pricing strategy, and regular travel to customer sites.

Provides Tier 2 IT support, troubleshooting desktop, network, application, identity, and endpoint management issues. Escalates incidents, coaches junior analysts, manages major incident communication, supports hardware and software deployments, improves documentation, and participates in root-cause analysis and process improvement.

Leads second-line IT risk assurance, continuous ITGC testing, control architecture, risk register management, and control deficiency reporting. Serves as a subject matter expert on security frameworks and GRC, supports SOX and integrated audits, and leads FedRAMP Moderate/High pre-assessment reviews. Designs and optimizes risk and control matrices, interprets regulatory requirements, monitors control effectiveness, and briefs executives, auditors, regulators, and customers on technical risk and control matters.

Supports education program delivery through workspace creation, scheduling, LMS administration, candidate attempt review, customer inquiries, contracts, and program logistics. Creates SOPs, facilitates upskilling sessions, tracks timelines and action items, communicates updates, and partners with stakeholders. Drives process improvements, automation, and AI innovations to reduce manual work and scale education operations.

Owns Relativity’s event programs and Tier 1 trade show presence from planning through execution. Responsibilities include budgeting, contracting, sponsorships, venue and booth production, vendor management, logistics, lead capture, stakeholder coordination, on-site execution, communications, and post-event analysis. The role partners with Brand, Sales, Demand Generation, and event production teams to deliver high-impact experiences aligned with business and brand objectives.

Own the technical architecture and lifecycle of Relativity’s next-generation design system, including packaging, publishing, versioning, migration, testing, accessibility, reliability, and incident response. Lead frontend engineering standards across teams through architecture, implementation, reviews, documentation, coaching, and cross-organizational alignment. Build scalable React and TypeScript systems consumed across more than 60 repositories.

Advise lawyers and legal organizations on adopting Relativity’s AI platform and integrating generative AI into litigation, investigations, discovery, privilege review, and compliance workflows. Build customer relationships, support pre-sales demonstrations, lead onboarding and training, drive post-sales adoption, translate legal needs into product feedback, and guide workflow transformation. The role requires a practicing or former attorney who can bridge legal practice, customer engagement, and AI technology.

Leads Relativity’s industry thought leadership brand strategy and execution across campaigns, content, communications, PR, events, social, influencer marketing, and digital channels. Analyzes program performance, evolves messaging using market and audience insights, maintains editorial and brand guidance, manages expert relationships, oversees budgets and resources, and supervises a senior specialist. The role also evaluates AI applications for improving content consistency, efficiency, and accuracy.