Jobs at Ricoh Global Services

Leads daily site operations, manages and develops a customer-facing team, maintains quality and audit standards, improves business processes using Ricoh solutions, gathers customer feedback, and fosters service excellence, retention, and collaboration.

Manage a B2B software and services portfolio spanning document management and intelligent document processing. Drive lifecycle decisions, commercialization readiness, pricing, packaging, portfolio prioritization, financial performance, revenue growth, margin improvement, and launch execution. Coordinate Sales, Operations, Product, Finance, Marketing, Enablement, and Support in a matrixed organization. Lead business cases, governance reviews, QBRs, risk mitigation, customer feedback, and readiness across transact, sell, service, and support functions.

Develops demand and manages complex sales opportunities for integrated workflow, outsourcing, and business process solutions. Builds relationships with C-suite stakeholders, leads capture efforts and technical bids, shapes client requirements, creates differentiated value propositions, and manages pursuits through close. Coordinates internal teams and vendors, develops business cases, performs competitive and market analysis, and ensures effective project handoffs while addressing enterprise IT and business process objectives.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Lead and close complex enterprise workflow, integration, and outsourcing sales. Build C-suite relationships, develop value propositions and capture strategies, manage multi-year pursuits, coordinate cross-functional teams, and deliver solutions that meet client business and IT requirements.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.