Jobs at RLDatix

Lead end-to-end benefits administration across the US and Canada, manage benefits records, vendor feeds, enrollments, and payroll reconciliation to ensure compliance and audit readiness. Shape benefits strategy using market and regulatory insights, redesign workflows and open enrollment, respond to employee inquiries within SLAs, and craft clear benefits communications to improve employee experience.

Manage the end-to-end renewal lifecycle for assigned SaaS accounts to maximize retention and recurring revenue. Oversee renewal pipeline and forecasting, assess account health and risk, deploy retention strategies, collaborate with Sales/Finance/Legal, and track renewal performance metrics to improve outcomes.

Lead GovRAMP/TX-RAMP authorization and continuous monitoring: author and maintain SSPs, map SOC 2/HIPAA to NIST controls, manage POA&M and ConMon deliverables, coordinate remediation and 3PAO interactions, and liaise with GovRAMP PMO and state authorizing officials across cross-functional teams.

Research, qualify, and engage prospective healthcare clients via phone, email, HubSpot, and LinkedIn. Build tailored messaging and business cases, maintain Salesforce data, coordinate with cross-functional teams, support lead follow-up, and assist with conference logistics and meetings to drive pipeline growth.

Create B2B demand-generation content and manage integrated cross-channel campaigns (email, web, social, webinars, events, paid) to drive cross-sell/upsell pipeline. Own content calendars, campaign execution, and cross-functional coordination with comms, product marketing, sales, and marketing ops to convert and nurture existing customers.

Own the long-term vision, strategy, and performance of the Policy product line. Manage product lifecycle and roadmap, drive commercial outcomes and customer adoption, communicate vision to stakeholders, mitigate risks, and collaborate cross-functionally to deliver on business objectives.

Deliver end-to-end healthcare data migration: analyze source systems, develop SQL queries and transformation logic, validate and reconcile converted data, collaborate with clients and teams, and use AI-assisted tools to improve delivery.

Lead customer success for North America customers, build and execute data-driven success plans, drive adoption and renewals, manage stakeholder relationships, mentor junior CSMs, and coordinate cross-functional engagement to maximize product value and customer satisfaction.

Lead strategic corporate healthcare accounts on the US West Coast, develop multi-year account strategies, drive upsell and expansion of RLDatix solutions, present to C-suite, manage complex sales cycles, and maintain accurate pipeline and forecasting.