Jobs at Roadrunner

Move trailers, freight, and equipment across yards, docks, staging areas, and storage locations. Operate forklifts, pallet jacks, yard tractors, hoists, and related equipment while following safety and hazardous-material procedures. Verify freight, secure loads, maintain organized work areas, coordinate with dock supervisors, and support efficient inbound and outbound operations. The role requires physical lifting, clear communication, sound judgment, and reliable execution in a fast-paced onsite environment.

Leads Roadrunner’s integrated marketing, brand, driver recruitment and engagement, internal communications, customer outreach, talent acquisition marketing, content, and corporate communications. Owns multi-channel campaigns, paid digital advertising, analytics, website management, employer branding, and storytelling. Partners with executive leadership and cross-functional teams while building and managing a high-performing marketing organization. The role emphasizes measurable acquisition, engagement, retention, AI-enabled productivity, and consistent brand positioning across customers, drivers, employees, and candidates.

Drive digital product execution across mobile, web, and internal applications. Gather and translate business needs into requirements, user stories, process flows, functional specifications, and acceptance criteria. Collaborate with stakeholders and engineering teams to prioritize features, manage releases, test functionality, support adoption, and improve operational processes and user experience. Facilitate alignment across Operations, Technology, Customer Experience, and leadership while contributing to digital modernization and measurable business outcomes.

Leads software architecture, engineering execution, cloud and DevOps modernization, and delivery of secure, scalable .NET solutions. Designs APIs and service-oriented systems, modernizes legacy applications, drives Azure adoption, CI/CD, automated testing, observability, and application security. Partners across product, QA, infrastructure, data, and security teams; mentors developers, resolves complex production issues, and establishes engineering standards. The role is hybrid in Downers Grove, Illinois, with up to 5% travel and occasional after-hours support.

Supervise LTL service center operations, including dock activities, freight handling, load planning, routing, linehaul coordination, and forklift operations. Manage costs, labor utilization, billing, payroll, safety, compliance, hazardous materials procedures, and contractor performance. Lead and develop frontline teams, protect shipment integrity, resolve operational issues, and coordinate with drivers, contractors, customers, and internal stakeholders to maintain efficient, compliant, and profitable terminal operations.

Coordinates daily linehaul freight movement, load planning, carrier and independent contractor utilization, transportation capacity, rate negotiations, and service performance. Monitors network execution, cost, routing, and asset utilization while resolving disruptions and implementing recovery plans. Collaborates with dispatch, service centers, customer service, contractors, and operations leadership to maintain reliable, safe, and efficient freight transportation. Supports reporting, continuous improvement, and operational initiatives.

Creates and executes multi-channel marketing content across digital, print, social, video, events, website, and internal communications. Manages CMS updates, social scheduling, landing pages, campaign coordination, marketing calendars, vendors, budgets, and project systems. Produces recruitment, customer, owner-operator, and culture content while maintaining brand consistency. Uses AI and automation to streamline production and improves processes in a fast-moving, onsite environment.

Build and maintain mathematical optimization models for network planning, capacity allocation, routing, and freight operations. Develop production AI applications for process automation, document extraction, and decision support. Establish evaluation, validation, monitoring, and regression-testing frameworks for optimization and AI systems. Identify new business opportunities, prototype solutions, quantify impact, and scale successful initiatives. Partner with operations, pricing, sales, finance, engineering, and leadership to communicate trade-offs and deliver reliable analytical systems.

Design, build, and maintain ETL/ELT pipelines and SSAS tabular models. Develop complex T-SQL queries and Power BI reports. Ensure data quality, optimize performance, and support migration of legacy systems into Microsoft BI environments while collaborating with stakeholders.

Perform pricing analysis and execution: build and maintain pricing models, analyze customer and market data, support bids, identify trends and data issues, propose pricing solutions, and collaborate with Sales and Operations to improve pricing tools and processes.

Hands-on engineer to own and evolve enterprise voice, CCaaS, and real-time network systems. Lead Cisco UC and Teams Voice migrations, stabilize and optimize Five9/Zoom/NICE contact center platforms, troubleshoot across endpoint-network-platform-carrier layers, drive automation, monitoring, and security-aligned scalable infrastructure.

Own end-to-end Procure-to-Pay and Accounts Payable workflows, resolve invoice and PO discrepancies, perform vendor reconciliations, support month-end close and audits, and drive process and system improvements to ensure accurate financial reporting and timely payments.

Drive revenue growth for 3PL services by identifying and converting new business, managing pricing and contracts, expanding multi-level account relationships, and partnering with operations to ensure profitable execution. Maintain pipeline, protect margins, and support cross-functional initiatives while traveling within assigned territory.

Administer and optimize on-premises and Azure SQL environments, ensure availability and integrity, lead cloud data platform modernization, manage CI/CD and deployments, provide 24x7 incident support, and drive performance tuning and data governance.

Provide administrative and operational support for inbound/outbound freight: coordinate drivers and manifests, maintain accurate freight documentation, communicate with customers, resolve OS&D exceptions, and support terminal operations and leadership with records and process continuity.

Lead infrastructure strategy, cloud modernization, and enterprise operations to ensure reliable, scalable, and secure systems. Manage servers, virtualization, storage, networking, backup and disaster recovery; drive cloud migrations, governance, and cost optimization; strengthen infrastructure security and incident response; build and mentor engineering teams; manage vendors and budgets; and align infrastructure investments with business priorities and measurable performance metrics.

Leads high-impact operational initiatives across an LTL network, improving service center performance, safety, productivity, utilization, profitability, and cost control. Manages projects from assessment through implementation, conducts root-cause analysis, develops corrective action plans, and provides operational leadership coverage. Oversees labor execution, team performance, transportation compliance, and the DLS facility performance assignment while partnering with cross-functional and senior leadership teams.

Lead and scale a strategic sales channel for an LTL logistics company, building high-performance sales teams, aligning commercial strategy with operations, driving growth through CRM and Power BI analytics, and executing aggressive performance and travel-heavy sales plans.

Sell and retain national LTL accounts by prospecting, pricing, and building relationships across account hierarchies. Collaborate with operations, resolve customer issues, complete sales reporting, assist with collections, and support team goals. Heavy customer-facing travel and territory management with emphasis on sales, negotiation, and confidentiality.

Sell LTL services to multi-location corporate accounts, generate new business, retain and grow existing accounts, develop pricing, collaborate with operations, handle customer inquiries, assist collections, complete sales reporting, and travel extensively for client visits and prospecting.