Teams at Root

Lead and grow a small product research team while personally conducting high-priority mixed-methods research. Frame ambiguous problems, design studies, synthesize qualitative and quantitative evidence, and turn insights into product and business decisions. Establish research operating rhythms, improve intake and prioritization, increase research visibility and literacy across the company, and influence roadmaps, customer experience, and leadership strategy.

Lead a multidisciplinary team to design, deploy, and optimize ML-driven bidding systems and measurement for a nine-figure marketing budget. Drive experimentation, partner strategy, media-mix optimization, and end-to-end measurement while aligning Marketing, Analytics, Engineering, and Product to improve marketing ROI and scale performance.

As a Lead Machine Learning Engineer at Root, you'll build scalable ML systems, partner with data scientists, and improve operational practices for customer lifetime value modeling.