Teams at RXO, Inc.

Schedule, coordinate, and monitor drivers and equipment to ensure timely, accurate shipments. Track and troubleshoot shipments, enter and audit data in TMS, generate reports, and communicate with customers and operations team.

Provide customer operations support for shippers and carriers: handle inquiries, coordinate shipments, resolve service issues, process documentation, and collaborate with internal teams to ensure efficient transportation and high customer satisfaction.

Manage daily LTL account operations: coordinate and track shipments, handle freight classification and pricing, select carriers and service levels, resolve shipment issues, and build relationships with customers and carriers to ensure profitability and service quality.