Teams at Sago

Provides on-site hospitality and client support by greeting participants, creating a welcoming experience, reviewing project materials, assisting with audio and video recording, and performing reception and administrative duties. Requires strong communication, interpersonal, multitasking, teamwork, computer literacy, and Microsoft Office skills. A high school diploma is required; prior hospitality, hosting, hotel, wait staff, market research, administrative, or host experience is preferred.

Supports clinical research studies by screening and interviewing participants, explaining study procedures, obtaining informed consent, coordinating study visits, managing documentation, handling investigational products, and collaborating with monitors, clinical project managers, and site staff while prioritizing participant safety and regulatory compliance.

Leads participant engagement and recruitment initiatives for qualitative market research projects. Develops sourcing strategies, manages recruitment programs, budgets, partnerships, and performance metrics, and collaborates cross-functionally to achieve participant acquisition and client satisfaction goals. Coaches team members, improves engagement and conversion, supports panel growth, and drives projects from conception through completion.