Jobs at Salesforce

Leads technical pre-sales engagements for complex financial services accounts. Partners with sales and customer stakeholders to define business problems, quantify value, design architecture, build AI-powered Salesforce demos and prototypes, lead proofs of concept, and guide consensus on solution roadmaps. Requires strong Salesforce platform expertise, AI and data architecture knowledge, agentic coding experience, financial services familiarity, presentation skills, and the ability to coordinate architects, engineers, partners, and product teams.

Leads the strategy and execution of executive talent experiences, including leadership development, succession planning, executive onboarding, coaching, talent reviews, and organizational capability building. Designs personalized, AI-enabled learning interventions that drive behavior change and business impact. Partners with executives, chiefs of staff, HR leaders, and senior stakeholders while ensuring polished execution, measurable outcomes, and strong connections between development, succession, and organizational performance.

Develop and own training strategies and annual plans for Salesforce Commerce and assigned cross-cloud products. Advise Cloud Success leadership using product usage and engagement data to guide training investments, modality, cadence, and portfolio priorities. Define strategic blueprints, evaluate training assets, forecast demand and capacity, identify risks, and recommend experiments and improvements. Partner with Product, Success, Marketing, Curriculum Development, Delivery, and Operations to support product adoption, customer retention, and measurable customer success outcomes.

Leads customer adoption forecasting and strategic planning across Customer Success. Develops predictive models, adoption projections, scenario analyses, dashboards, KPIs, and executive insights to identify risks, improve product adoption, allocate resources, and connect customer lifecycle trends to retention and growth. Partners cross-functionally with Customer Success, Product, Data Science, Business Operations, Sales, and Revenue teams to establish forecasting standards and drive data-informed decisions.

As an Enterprise Account Executive at Salesforce, you will drive revenue growth by leveraging AI-driven solutions, understanding client needs, and demonstrating how Agentforce can solve business challenges while fostering client relationships.

Lead Tableau’s product and community engagement strategy by shaping product direction with users, advocates, customers, and field teams. Develop and present the product narrative, AI and agentic analytics vision, and roadmap at major events. Manage the Product and Customer Advisory Board, translate feedback into roadmap priorities, support strategic customer engagements, advise product initiatives, and mentor product talent through cross-functional influence.

Owns a strategic technology partnership as its cross-functional general manager. Responsibilities include managing executive relationships, developing partnership and go-to-market strategies, coordinating product launches and sales initiatives, influencing internal stakeholders, communicating strategy through scorecards and executive briefings, and leading quarterly business reviews. The role requires strong AI and cloud ecosystem knowledge, executive presence, business acumen, and the ability to deliver complex initiatives in ambiguous environments.

Deliver hands-on Informatica MDM SaaS implementations using the IDMC platform. Configure Customer 360 and Reference 360, ingestion, match/merge, survivorship, hierarchies, data quality, governance, APIs, ETL, workflows, and migrations. Translate requirements into production solutions, troubleshoot issues, support customer delivery, document designs, and collaborate with architects, project managers, and stakeholders. The role requires extensive Informatica MDM experience, full-lifecycle implementations, customer-facing delivery, and approximately 10% travel.

Provides dedicated People Consultant support to Salesforce AI Labs and its acquired companies. Supports employee and manager needs, recruiting and headcount execution, organizational structures, cross-functional coordination with HR centers of excellence, people analytics, and priority execution. The role initially supports Regrello while providing broader operational leverage to Employee Success Business Partners across the AI Labs portfolio.

Sell Tableau Analytics to nonprofit organizations with 31–100 employees. Manage a territory spanning new and existing accounts, generate pipeline, close revenue, achieve quota, and expand customer relationships. Build credibility with C-suite, technical, and business leaders; uncover organizational challenges; connect business needs to Salesforce solutions; and communicate value and return on investment rather than technical functionality.

Owns enterprise sales for Apromore and Regrello, generating pipeline, managing complex sales cycles, conducting technical discovery, presenting AI and automation ROI to executives, and closing high-value software transactions. The role requires consultative, value-based selling across business and technical stakeholders, collaboration with solution engineers and customer success teams, and expansion of strategic accounts.

Leads global ethics and compliance training and communications programs, including Code of Conduct training, risk-based learning, awareness campaigns, localization, and completion tracking. Translates complex legal and compliance concepts into clear content for global audiences, uses AI and data tools to improve learning and processes, manages external ethics assessments, and reports insights to leadership.

Supports customer-facing security engagements for Salesforce implementations by conducting standardized assessments, reviewing IAM and integration risks, producing risk-rated reports and remediation guidance, and assisting with threat modeling, architecture reviews, secure code reviews, and security tooling. The role offers mentorship and focuses on developing application security, consulting, communication, and customer delivery skills.

Leads competitive intelligence for Salesforce PACE and Agentforce sales teams. Provides competitor insights, deal support, market analysis, sales enablement, and strategic advice to senior sales leadership. Defines competitor programs, identifies business gaps, recommends actions, manages cross-functional execution, and monitors competitor messaging and market trends. Requires strong communication, analytical, relationship-building, presentation, and organizational skills, plus substantial pre-sales, technical, or implementation experience.

Conducts mixed-methods workplace research to evaluate office layouts, furniture, programs, and technology. Designs and executes qualitative and quantitative studies, performs on-site fieldwork, analyzes spatial telemetry and employee sentiment, and translates findings into actionable recommendations. Partners with workplace innovation and space insights teams throughout pilot lifecycles, while using AI tools and automated workflows to accelerate research synthesis and reporting.

Owns Salesforce’s global Site Experience Survey Program, including survey design, administration, benchmarking, data hygiene, and quantitative analysis. Applies correlation, regression, significance testing, key driver analysis, and segmentation to employee sentiment and workplace data. Partners with workplace strategy, site studies, data engineering, and technology teams to integrate survey, spatial telemetry, and observational datasets. Produces executive-ready insights and recommendations supporting workplace design, space allocation, and capital investment decisions.

Supports AI product teams by analyzing data, gathering user requirements, writing functional specifications, user stories, and acceptance criteria, and documenting agent solutions. Assists with UAT, test scenarios, defect tracking, and cross-functional coordination. Collaborates with engineers, AI Product Managers, global professional services teams, vendors, and systems integrators while learning Agentforce, AI-native tools, and product management fundamentals.

Manage end-to-end workplace innovation pilots across physical spaces, digital tools, and employee experiences. Develop project plans, coordinate cross-functional workstreams, track scope, schedule, budget, risks, and dependencies, and present findings to senior leaders. Synthesize quantitative and qualitative data into recommendations, improve pilot methodologies and playbooks, and apply AI tools to automate tracking, analysis, summaries, and reporting. The role is office-flexible in San Francisco, Chicago, or Atlanta, with up to 25% travel.

Own the technical operation, reliability, and evolution of Salesforce Marketing Cloud Engagement. Build and troubleshoot customer messaging journeys, automations, data extensions, audience segmentation, preference centers, global email components, and mobile push campaigns. Translate business needs into technical designs, validate production sends, resolve incidents, participate in on-call support, and improve monitoring, documentation, compliance, and operational reliability.

Owns critical customer incidents and Sev 1 escalations as incident commander, coordinating Support, Engineering, SRE, Product, Sales, and other teams through resolution. The role manages customer communications, service-level targets, handoffs, retrospectives, operational reporting, and continuous improvement initiatives. Success requires strong technical literacy, executive communication, cross-functional influence, customer focus, and experience managing complex incidents in cloud technology environments.