Jobs at Salesforce

Leads revenue strategy for strategic initiatives, product launches, lifecycle management, and go-to-market programs. Advises business partners on ASC 606 revenue recognition, researches complex product and pricing models, prepares technical accounting memos, and supports SOX controls, reserves, and reporting. The role partners cross-functionally across Product, Sales, Operations, and Finance while guiding team deliverables and mitigating compliance risks.

Sell Slack and Salesforce solutions to growing businesses with 46–200 employees. Manage new and existing accounts, prospect for opportunities, engage C-suite decision-makers, uncover business challenges, build ROI-based business cases, and lead complex sales cycles from prospecting through close. The role requires quota achievement, executive presentations, strategic customer advising, and collaboration across Salesforce teams to deliver measurable business outcomes.

Own a portfolio of existing customers, drive renewals and retention, negotiate contracts, identify expansion opportunities, and manage customer relationships. The role coordinates with internal teams, tracks account metrics and forecasts, prepares reports and presentations, resolves escalations, and serves as the primary contact for customer account matters.

Manage full-lifecycle sales process, identify leads, engage with clients through presentations, and maintain relationships to drive revenue growth.

Own strategic nonprofit accounts by developing executive relationships, understanding business objectives, creating account and mutual close plans, and selling Salesforce solutions. Drive digital transformation, customer expansion, stakeholder alignment, forecasting, and satisfaction. Coordinate internal resources, identify growth opportunities, communicate product value, resolve issues, and use data-driven recommendations. Requires substantial SaaS sales experience, strong negotiation and communication skills, financial and business acumen, and travel to client locations as needed.

Leads Salesforce Apps and Missionforce creative strategy across integrated campaigns, digital, content, demand generation, social, and events. Oversees multidisciplinary creative teams, develops senior leaders, sets portfolio priorities, and partners with Product Marketing and executives to translate complex technology strategies into compelling storytelling. The role also manages agencies and production partners, ensures brand and creative quality, and advances generative AI adoption across creative workflows.

Owns the enterprise analytics roadmap for Salesforce’s messaging platform. Defines data taxonomies, schemas, logging standards, KPI frameworks, reporting requirements, and launch validation criteria. Leads cross-functional alignment among Marketing, Product, Data Engineering, Data Science, and executives while governing analytics backlogs and enabling self-service reporting. The role requires SQL, Tableau, Snowflake knowledge, behavioral analytics expertise, and strong strategic communication, without direct responsibility for software pipeline implementation.

Leads Tableau’s global Solution Engineering organization, defining go-to-market strategy, scaling talent, strengthening executive customer relationships, and positioning Tableau within Salesforce’s AI, data, and CRM ecosystem. Partners across Sales, Product, Engineering, Marketing, Customer Success, and Strategy to drive enterprise transformation, revenue growth, innovation, and customer value. Champions leadership development, inclusion, operational excellence, and Salesforce’s values.

The Revenue Accounting Manager leads accounting process improvements, supports monthly close activities, prepares journal entries and reconciliations, and ensures proper revenue accounting under US GAAP. The role manages SOX compliance activities, supports audits, reviews contracts and new product initiatives, and collaborates with FP&A, Revenue Operations, Treasury, Tax, SEC Reporting, IT, Compliance, and international accounting teams.

Own strategic customer success for complex, multi-org enterprise accounts. Develop success plans, coordinate resources, drive adoption and ROI, influence executive stakeholders, manage risks and escalations, and guide customers on Salesforce solutions, AI governance, automation, and data. The role also mentors colleagues and advocates for customer needs while integrating multiple products and processes to achieve business outcomes.

Lead pre-sales discovery and solution shaping for large, multi-cloud Salesforce engagements. Create SOWs, estimates, staffing plans, mitigate pre-sales risks, coordinate stakeholders, support deal strategy and executive-level presentations, and ensure a clean hand-off to delivery teams.

Supports sales of Salesforce Agentforce IT Service by demonstrating ITSM capabilities, articulating solution value, evangelizing AI-powered service workflows, and showing integration across Salesforce products. The role serves as a subject matter expert for incident management, conversational support, CMDB functionality, automation, and unified IT and HR service experiences. It partners with customers and sales teams to identify solutions that drive adoption and revenue.

Leads and mentors software engineering teams supporting Salesforce Finance and HR systems. Oversees application engineering, integrations, test automation, Agile delivery, vendor partnerships, stakeholder communication, and global team operations. Requires expertise with Workday Financials or HCM, MuleSoft integrations, HR or finance transformation, and end-to-end business processes.

Define and document architecture for Salesforce’s MeshMesh networking platform. Evaluate technical trade-offs, guide major design decisions, collaborate with engineering leaders across teams, and address scalability, performance, and reliability risks. The role requires extensive distributed-systems architecture experience, strong communication skills, and expertise designing workflows using Claude and modern AI coding tools. Networking, mesh, edge-computing, and infrastructure-platform experience are preferred.

Leads large-scale, cross-functional programs and product, offer, and experience launches within Salesforce Customer Success. Responsibilities include strategic planning, stakeholder alignment, capacity planning, executive communication, agile delivery, launch governance, risk mitigation, PMO best practices, process improvement, and team enablement. The role bridges strategy, technology, engineering, support, content, and global enablement teams while serving as a product owner for shared-services sprint planning.

Leads Salesforce’s AI and tooling team for the Help Agent, overseeing generative AI strategy, evaluation frameworks, observability, production health, and AI skill development. Owns roadmap influence, quality and performance metrics, scalable testing, centralized monitoring, and the NNAOV program. Partners with technology and product teams, represents Customer Zero needs, manages cross-functional stakeholders, develops talent, and communicates strategic direction to senior leadership.

Drive strategic planning and data analytics for Customer Success by analyzing complex datasets, developing predictive models, building Tableau dashboards, and enabling self-service reporting. Translate business requirements into scalable data solutions, synthesize insights for executive decisions, and collaborate with engineering, product, analytics, and program management teams. Coach team members on Tableau and analytics best practices while leading cross-functional initiatives and improving analytics quality.

Develops and executes territory plans for Salesforce Professional Services AI and data offerings. Builds pipeline, forecasts opportunities, expands existing customer accounts, and uses consultative selling to position Agentforce and Data 360 solutions. Partners with sales and delivery teams to scope and resource engagements, communicates business value, manages enterprise client relationships, and drives services bookings and customer outcomes. Travel across North American locations may be required.

Designs Salesforce solutions for nonprofit organizations by analyzing customer goals, delivering customized demos, responding to RFPs, developing technical viewpoints, and securing technical wins. The role partners with sales, account contacts, product, and engineering teams; translates business needs into platform solutions; presents technical value to stakeholders; and maintains customer relationships. Domestic travel of up to 20% is required.

Leads the strategy, evolution, pricing, and operational management of Salesforce Success Plan offers. Conducts customer and stakeholder research, develops financially modeled business cases, secures executive alignment, drives offer adoption, and manages performance reporting and feedback loops. The role requires deep Salesforce knowledge, strong product management and monetization experience, cross-functional influence, and an understanding of AI-driven customer success and support needs.