Teams at SC Johnson

Owns end-to-end reverse logistics across North America, including returns, overages, damages, recalls, product recovery, reconciliation, disposition, and reporting. Manages external service providers, contracts, negotiations, performance reviews, and issue resolution. Leads seasonal return activities, cross-functional decision-making, process improvements, technology enhancements, and operational efficiency initiatives while coordinating with Supply Chain, Finance, Legal, Quality, Commercial, and Logistics teams.

Own supply planning for external manufacturers and Warehouse Club, managing MPS, DRP, MRP, production and material requirements plans. Optimize inventory, case-fill, capacity, and supply chain performance using SAP and planning best practices. Collaborate with suppliers and cross-functional stakeholders, maintain master data, assess risks, analyze KPIs, conduct root-cause analysis, and drive corrective actions and continuous improvement through Lean principles.