Teams at Scopely

Owns slate operations across games in development, managing organizational cadence, cross-functional alignment, and the Game Development Framework from concept through launch. The role supports senior leadership, tracks investment and development progress, drives launch readiness, facilitates playtesting and validation, resolves operational blockers, improves processes, and builds scalable operating models across game teams and central functions.

Lead and develop a distributed QA team for a live AAA mobile game. The role drives scalable QA practices, release excellence, quality metrics, process improvement, and cross-functional collaboration across engineering, live operations, marketing, customer support, localization, and external development teams. Responsibilities include planning quality activities, managing releases and deployments, communicating risks to stakeholders, and supporting continuous improvement throughout the game development lifecycle.

Leads the global Community Management and Customer Support vision for an unannounced live-service game. Builds player feedback loops, support operations, scalable processes, launch communications, community health metrics, and cross-functional partnerships. Establishes both functions from the ground up, manages external partners, represents player needs to executives and development teams, and guides strategy across development, beta, launch, and live operations.