Teams at Second Nature

The Technical Implementation Manager coordinates the client implementation process, leading discovery sessions, designing solutions, training teams, and ensuring successful project execution across multiple stakeholders.

Own the automated testing strategy and frameworks across the company’s UI and service-oriented systems. Build risk-weighted coverage dashboards, API-based integration tests, CI quality guardrails, and AI-assisted testing workflows using Claude and MCP tooling. Coach engineers to own automated tests, reduce flaky tests and escaped defects, and lead the Quality Enablement practice. The role requires hands-on coding across unit, integration, contract, and browser testing while partnering with engineering, product, and platform teams.

Lead full-funnel, omnichannel growth campaigns to improve conversion, accelerate sales velocity, and increase platform adoption. Own HubSpot execution, email nurtures, lifecycle automations, testing, performance reporting, and cross-functional alignment with sales, RevOps, and product marketing.