Teams at Sedgwick

Provides general administrative and office support, including preparing correspondence and reports, filing, telephone coverage, invoice and billing processing, record maintenance, meeting minutes, travel arrangements, and supply ordering. Requires strong communication, organization, interpersonal, and Microsoft Office skills, plus a high school diploma or GED and one year of administrative experience.

Processes low-level general liability claims by evaluating liability exposure, determining benefits, assigning reserves, approving payments, coordinating action plans, identifying subrogation, negotiating settlements, documenting claim files, and communicating with claimants and clients. The role requires claims management experience or completion of claims training, along with strong judgment, analysis, problem-solving, and organization skills.

Handles complex general liability litigation claims involving serious injuries, coverage disputes, legal inquiries, settlements, and defense strategy. Reviews reports, coordinates with clients, local counsel, investigators, and attorneys, manages subrogation and accrued liability, and participates in mediations, trials, arbitrations, and hearings. Develops action plans, seeks early resolution, monitors counsel performance, and supports return-to-work and quality programs.