Jobs at ServiceTitan

The Sales Enablement Manager will develop training programs, oversee SE onboarding, drive performance metrics, and utilize tools to enhance sales processes.

The Marketing Development Representative builds a sales pipeline, converts leads, and sets up product demos for the Account Executive, focusing on communication and collaboration with potential customers.

Qualify and engage prospects through outbound calls and emails, schedule product demos, conduct discovery conversations, manage pipeline with sales tools, and collaborate with Account Executives while continuously improving through coaching and training.

Drive product adoption and revenue by engaging existing customers, generating pipeline, booking demos for Pro Account Executives, and conducting high-volume outbound calls (~30/day). Discover customer needs, build rapport, collaborate with AEs, maintain accurate CRM/activity records, assist with reporting and ad-hoc requests, and support campaign execution and onsite visits.

Drive enterprise pipeline and support sales cycles for Strategic Accounts through outbound prospecting, lead qualification, campaign coordination, needs assessments, and internal stakeholder collaboration to progress deals and meet quota.

Manage the full-cycle recruiting process for Sales Development roles, ensuring a great candidate experience and collaboration with hiring managers.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

The Senior Web Developer will collaborate with cross-functional teams to develop and optimize marketing websites, ensuring functionality, responsiveness, and best practices in web development.

As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.

Lead technical aspects of an engineering team, focusing on design, development, optimization, and mentorship of large-scale enterprise web applications, with a strong emphasis on cloud and distributed systems.

The Manager of Strategic Customer Sales will lead a sales team, optimize contract renewals, expand revenue, and foster a customer-centric sales culture.

The Audience GTM Specialist supports GTM strategies, conducts market research, facilitates sales enablement, and tracks KPIs across multiple teams to drive demand generation and product launches.

The Sales Development Flex Manager leads and develops teams of SDRs, drives pipeline strategy, recruits talent, and maintains performance metrics across the organization, adapting to various team needs and supporting high-impact projects.

The role involves leading global mobility programs, managing immigration cases, integrating AI, ensuring compliance, and optimizing processes via Workday.

The Lead Analyst will oversee Workday Core HCM, ensuring system integrity and scalability while leading integration projects and advising stakeholders. Responsible for designing solutions, maintaining data quality, and leveraging AI for process improvement.

Lead the engineering team at ServiceTitan, owning technical vision, improving systems, mentoring engineers, and collaborating with cross-functional teams to enhance product performance and reliability.

The Principal Executive Recruiter leads full-cycle searches for senior executives, acts as a strategic advisor to C-suite, and builds a talent pipeline while utilizing market intelligence. This role involves managing confidential searches and presenting detailed candidate data to senior leaders.