Jobs at SHI International Corp.

The Enterprise Account Executive develops new and existing customer relationships, builds sales pipelines, exceeds revenue and profit targets, and delivers tailored IT solutions. Responsibilities include prospecting, consultative selling, negotiation, account management, pricing proposals, partner collaboration, competitive positioning, customer meetings, and participation in industry events. The role requires residing in the Chicago area, spending at least 50% of time meeting customers, and traveling within the territory and to business events.

Develop and execute product strategies and roadmaps, manage requirements and backlogs, conduct market and competitive research, lead beta programs, monitor product performance, and support launches. The role collaborates with engineering, sales, marketing, and support teams, communicates product direction to stakeholders, provides product training and demonstrations, and uses customer feedback and data to guide improvements.

Owns customer and business problems from discovery through delivery, adoption, measurement, and iteration for SHI’s digital customer experience platform. Defines product strategy, roadmaps, requirements, and success metrics; conducts customer research; creates prototypes; partners with engineering, design, sales, and other teams; applies AI-first practices; and supports launches, adoption, experimentation, and continuous product improvement.

Leads a team delivering Microsoft AI security and governance services, including identity, data protection, compliance, monitoring, threat detection, automation, and secure AI adoption. Owns service roadmaps, delivery quality, reusable engineering assets, customer advisory, cross-practice collaboration, team development, and business growth. Supports strategic customer engagements and ensures scalable, governed, enterprise-ready AI and agent solutions.

Drives strategic growth by developing relationships with global system integrators, creating joint go-to-market strategies, managing sales pipelines, and exceeding revenue targets. The role involves executive-level relationship building, consultative selling, prospecting, negotiation, pricing proposals, account management, partner collaboration, and representing the company at customer and industry events. This remote U.S.-based position requires up to 50% travel.

Manages multiple small- and medium-scale cybersecurity projects from initiation through closure. Responsibilities include planning schedules, coordinating technical and cross-functional resources, tracking budgets and expenses, managing vendors, monitoring risks and deliverables, communicating project health, supporting invoicing, and maintaining project documentation. The role works closely with clients, subcontractors, sales, finance, and service delivery teams, while contributing to PMO process improvements.

Supports optimization and data projects by collecting, mapping, cleaning, and analyzing business data. Maintains project documentation and databases, participates in project meetings, collaborates with operational and sales teams, and helps identify process improvements. Uses business productivity tools to manage information and complete administrative tasks while developing project, data analysis, and organizational skills.

Provides customer-facing cybersecurity presales expertise focused on SIEM and security operations solutions. Responsibilities include assessing customer needs, designing security architectures, demonstrating products, developing use cases and sales collateral, educating sales teams, and supporting cybersecurity services offerings. The role requires expertise in SIEM, SOAR, EDR/XDR, identity security, threat intelligence, security frameworks, and related integrations, along with strong presentation, communication, documentation, and relationship-building skills.

Acquires new security business within an assigned territory by prospecting enterprise accounts, generating pipeline, qualifying opportunities, and closing deals. Acts as a customer-facing security subject matter expert, positioning products and services, guiding cloud governance practices, and partnering with sales and technical teams. Manages sales KPIs, develops customer relationships, and supports security technology selection, deployment, adoption, and management.

Supports Windows Server and Microsoft infrastructure across multiple managed-service customer environments. Responsibilities include administration, troubleshooting, hybrid identity, virtualization, server applications, high availability, backup and disaster recovery, security hardening, PowerShell automation, documentation, migrations, and critical incident response. The role collaborates with customer stakeholders and cross-functional technical teams and participates in an on-call rotation.

Customer-facing endpoint security expert supporting presales engagements, consulting with executive and technical stakeholders, educating sales teams, developing cybersecurity offerings and collateral, and creating lab-based use cases. The role requires endpoint security expertise across EDR, EPP, and XDR, knowledge of security frameworks, technical sales communication, customer presentations, and up to 20% travel.

Provides consultative pre-sales cybersecurity engineering for email security solutions. Leads customer discovery, assesses security architectures, designs solution proposals, delivers demonstrations and technical presentations, supports proofs of concept, collaborates with vendors, enables sales teams, and transitions closed opportunities to delivery teams. Focus areas include secure email gateways, phishing and BEC protection, API-based security, DLP, advanced threat protection, and hybrid cloud environments.

Provides customer-facing presales cybersecurity expertise by leading discovery, assessing cloud and hybrid security architectures, designing CNAPP-based solutions, delivering demonstrations and technical presentations, supporting proofs of concept, enabling sales teams, collaborating with vendors, and assisting with statements of work and post-sale handoffs.

Provides customer-facing cybersecurity expertise during presales engagements. Consults with CIOs, CISOs, security engineers, and procurement teams; educates sales teams; develops cybersecurity collateral, use cases, and service offerings; supports solution scoping and statements of work; and demonstrates security technologies including DLP, DSPM, DDR, and file encryption. The role requires strong cybersecurity knowledge, presales consulting experience, security framework familiarity, product expertise, and up to 20% travel.

Provides customer-facing presales cybersecurity expertise, leading technical discovery, assessing cloud and hybrid security architectures, designing CNAPP and enterprise security solutions, delivering demonstrations and presentations, supporting proofs of concept, enabling sales teams, collaborating with vendors, and assisting with statements of work and post-sales handoffs.

Provides customer-facing presales cybersecurity expertise focused on OT and IoT environments. Advises executives, security teams, and procurement stakeholders; develops security services, sales collateral, use cases, system and network diagrams, and lab demonstrations. Educates sales teams, stays current on security technologies and trends, and supports consultative solution engagements involving industrial protocols, asset visibility, traffic analysis, segmentation, cloud security, and security frameworks.

Build and deliver enterprise AI agent solutions using Microsoft Copilot Studio, Microsoft Foundry, Microsoft 365 Copilot, Azure, and Power Platform. Design agent architectures, integrations, grounding, evaluations, automations, and responsible AI controls. Implement governance, security, compliance, lifecycle management, ALM, DLP, identity, monitoring, and cost optimization. Advise customers, translate business requirements into production solutions, create reusable technical assets, and facilitate technical discussions across customer and internal teams.

Manages a presales engineering team supporting technical sales opportunities. Coaches and develops solutions engineers, collaborates with sales teams, engages executive and technical customer stakeholders, presents enterprise technology solutions, trains sales personnel, builds partner relationships, and helps close complex deals involving data center, cloud, collaboration, security, and networking. Oversees performance, strategic initiatives, and team development while supporting customer proposals and business growth.

Leads strategic analytics and transformation for sales by developing financial models, forecasts, KPI dashboards, campaign measurement frameworks, and executive reporting. Partners with Sales, Finance, Marketing, and strategic partners to assess performance, improve forecast accuracy, identify growth opportunities, and optimize sales execution. Applies AI, automation, business intelligence, and data-quality practices to streamline reporting and generate actionable insights across revenue, pipeline, bookings, gross margin, and quota attainment.

Leads global sales strategy, partner alliances, sales enablement, and growth initiatives. Develops partner business plans, drives pipeline and revenue growth, oversees cross-functional programs, and presents performance insights to senior leadership. Builds scalable training and enablement programs for sales and partner organizations while leading and developing Partner Managers across regions and verticals.