Teams at ShipMonk

Lead global IT strategy and operations for a multi-site fulfillment network: define organizational model, enterprise network and security architecture, IT service delivery and asset management, vendor governance, budget and reporting, and peak-season readiness. Transform IT from reactive support to proactive, engineering-forward infrastructure enabling high availability, cybersecurity, and scalable site rollouts.

Manage and configure Salesforce and related revenue systems to support Sales, Marketing, CX, and Merchant Success. Build automation, maintain data integrity, troubleshoot integrations, produce reporting and dashboards, document processes, and train revenue teams to improve operational workflows and forecasting.

Lead and execute ShipMonk’s full-funnel performance marketing across paid media, SEO, CRO, and retention. Build acquisition programs, run experiments, manage budget and attribution, track analytics, and partner cross-functionally to drive growth and LTV.