ShopRunner Careers in Chicago
4

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All Jobs
Design + UX
Dev + Engineer
Marketing
Product
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Director, CRM & Email Marketing

ShopRunner
Chicago
6 days ago
+40
The Director of CRM & Email Marketing sits at the intersection of marketing, data science, product, design and analytics responsible for overseeing our entire member lifecycle from the moment a consumer signs up for a ShopRunner membership across multiple channels: retailer partnerships, channel partnerships, and paid media to name a few.  Your responsibilities include driving the strategy, development, optimization, enhancement and execution of lifecycle marketing programs focused on activation, frequency, and cross-shop across our network from each specific channel and/or member segment.  You will be collecting and analyzing customer data and performance to inform our lifecycle strategy, customer segmentation, and implement best practices. 

Senior Software Engineer - Fraud

ShopRunner
Chicago
1 week ago
+40
As a Senior Software Engineer on the Payments & Fraud team at Shoprunner, you will help design and develop our Fraud systems, and prepare them to scale to the demands of millions of requests per minute. This might include ingesting data from our client's websites, helping the data science team bring their data models to production, or modifying our core services and applications. We run all of our applications on Node.js in Google Cloud Platform, with key systems using express-- and evaluating new technologies as we grow. We currently use React and are in the process of converting to Typescript.

Lead UX Researcher

ShopRunner
Chicago
1 week ago
+40
Designing and conducting research studies to derive meaningful and actionable insights about our customers’ needs, attitudes, behaviors, emotions, pain points and preferences. Collaborating closely with product managers, designers, engineers and other stakeholders to influence the overall product strategy and roadmap. Leading cross-functional design-thinking sessions to solve complex customer problems and drive innovation. Mentoring and coaching product managers and product designers with best practices, frameworks, and tools. Reviewing and providing feedback on research studies created by product designers and product managers. Presenting key research findings and recommendations that build customer empathy and inspire a human-centered design culture.

Director of Product, Retailer Experience

ShopRunner
Chicago
1 week ago
+40
As Director of Product, Retailer Experience, you’ll be responsible for setting the vision, creating and executing the strategy that advances our retailer partnerships and integration to enable the next level of scale, along with evolving our value prop to our customers, retailer partners and prospects. You’ll help make ShopRunner the retailer’s most strategic partner.