Teams at Skydio

Provide advanced technical support for Skydio UAS systems and private Cloud deployments: diagnose flight communication and data flow issues, troubleshoot networks (WiFi/cellular/ethernet), manage REST/API integrations, escalate and resolve integrations, and assist customers and internal teams to optimize operational reliability and privacy.

Manage onboarding, implementation, adoption, renewals, and expansions for public safety enterprise customers across the South Central US. Serve as technical customer advocate, run business reviews, track implementations, drive product feedback to engineering, and manage a book of ~20 accounts with ~40% travel.

Lead technical implementations and deployments of cloud-connected drone systems across enterprise customer sites. Install, configure, test, and maintain hardware and software, troubleshoot connectivity (WiFi/cellular), document procedures, manage implementation projects, and act as customer technical liaison to drive adoption and feedback to product and engineering teams.