Teams at Smile Digital Health

The Account Executive owns the full B2B sales cycle, from prospecting and lead generation through proposals, negotiations, closing, and account growth. Responsibilities include managing strategic accounts, building executive relationships, presenting business reviews, maintaining Salesforce pipeline records, collaborating cross-functionally and with partners, resolving customer challenges, and meeting or exceeding sales quotas. The role focuses on complex healthcare technology sales with long deal cycles and significant contract values.

Lead customer implementations of healthcare data platform solutions by configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance. Collaborate with customers and internal teams to deliver scalable, secure solutions, support technical analysts, contribute to RFPs, manage concurrent projects, and participate in on-call support.

Design, develop and execute performance, load, stress and regression tests for API and web applications. Model scenarios, analyze NFRs and bottlenecks, maintain test frameworks, report metrics, and collaborate with development and infra teams to improve scalability and reliability.