Teams at Socket (socket.dev)

Lead Customer Success and Technical Account Management at Socket. Build and develop high-performing teams, own the customer journey from evaluation through retention, improve adoption and time-to-value, partner with Sales on renewals and expansion, represent customer needs to Product and Engineering, and establish scalable processes, metrics, and operating rhythms for global B2B SaaS customers.

As a Sales Engineer for SMB clients, you'll provide technical support and guidance in pre-sales, lead demos, create technical content, and bridge customer needs with engineering and product teams.

Build and scale secure package patching infrastructure for the JavaScript ecosystem. Responsibilities include researching and patching high-impact vulnerabilities, developing automated vulnerability detection and patch creation workflows, building APIs and integrations for certified package delivery, creating testing and quality assurance tooling, and prioritizing remediation efforts. The role collaborates with security researchers and helps shape Socket’s technical roadmap for software supply chain security.