Teams at Sonesta International Hotels Corporation

Manages hotel HR operations across the employee lifecycle, including recruitment, onboarding, employee relations, performance management, compliance, engagement, training, records, HRIS updates, leave and benefits support, payroll coordination, and workforce planning. Partners with hotel leaders and corporate HR teams to address staffing needs, improve employee experiences, monitor turnover, and foster an inclusive workplace culture.

Oversee front office operations to ensure exceptional guest service. Hire, train, schedule, and coach front desk staff; handle guest escalations, cash/billing, MOD shifts, and interdepartmental coordination to maximize revenue and guest satisfaction.