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The Customer Support Manager will lead and develop a high-performing team responsible for ensuring superior customer support for a digital events SaaS platform. This includes managing escalations, maintaining SLAs, and fostering relationships across teams. The role involves coaching team members and addressing critical customer issues within a flexible working model.
The Director of Solutions Engineering will lead technical pre-sales activities, demoing SpotMe products and providing solution engineering support to the sales team. This role involves collaborating with various teams to capture customer use cases, designing solutions, and creating assets for key deals while driving technical discovery sessions with customers.
The Associate Project Manager is responsible for delivering virtual, hybrid, and in-person events from kickoff to post-meeting review. This includes coordinating internal resources, ensuring high-quality standards, managing deadlines, and acting as a subject-matter expert for clients.
The Associate Project Manager will oversee the delivery of virtual, hybrid, and in-person events from initiation to post-event evaluation. Responsibilities include coordinating internal resources and client teams, ensuring timely execution, utilizing the Backstage CMS, and managing the operations team for optimal event execution.
As an Associate Project Manager at SpotMe, you will be responsible for executing and managing virtual, hybrid, and in-person events, ensuring they meet high-quality standards and deadlines. Your role includes coordinating internal resources, serving as a Backstage CMS expert, and leading event operations teams to deliver a great client experience.
The Associate Project Manager is responsible for delivering virtual, hybrid, and in-person events, ensuring quality execution and coordinating with internal and customer teams for event creation. The role includes managing operations teams and using a CMS to customize client experiences.
The Associate Project Manager will be responsible for delivering virtual, hybrid, and in-person events, ensuring high-quality standards and a great client experience. They will coordinate internal resources, manage operations teams, and utilize the Backstage CMS to tailor client apps for optimal participant experiences.
Responsible for delivering Virtual, Hybrid, and In-person events from kickoff to post-meeting review. This role involves coordinating internal resources and customer teams to ensure projects are executed to high-quality standards while meeting all deadlines and ensuring excellent client experience.
The Account Manager will drive product usage and growth with existing accounts, build relationships with clients and prospects, generate revenue through project management and services upsells, and partner with teams to onboard new users and develop integrations. They need to understand customer needs and provide personalized recommendations to ensure success.
The Director of Solutions Engineering is a key member of the sales team, responsible for leading technical pre-sales activities and supporting the sales team with customer use cases, technical requirements, and solution design. This role involves creating assets for key deals, demoing products, and conducting technical discovery sessions with customers.
As the Director of Solutions Engineering, you will lead technical pre-sales activities, demo products, support the sales team with solution engineering, document customer use cases, and drive technical discovery sessions with clients. You'll collaborate with various teams to design tailored solutions.
As an Account Manager, you will manage a portfolio of 40-70 accounts, ensuring renewals and expansions while performing services scoping and event project follow-ups. You will report to the Head of Sales and become a technology advisor, learning product knowledge and mastering sales processes within the first year.
As a Director of Solutions Engineering, you will lead technical pre-sales activities, provide solution engineering support, create presentation materials, and conduct technical discovery sessions with customers to design and implement effective solutions.
The Head of Onomi Congress Solutions will lead the development and growth of Onomi's congress solutions, focusing on product development, service operationalization, sales enablement, and marketing efforts to enhance pharma engagement through events.
The VP Marketing will lead marketing initiatives to drive engagement for pharmaceutical events, optimize the company's marketing engine, manage system administration, and contribute to the executive team by reporting on performance and developing campaigns for sales efforts.
The Live Stream Producer will configure broadcast studios, run live shows, and manage live stream production. Responsibilities include welcoming speakers, transitioning layouts during the broadcast, and trimming video recordings as needed.
As an Account Manager, you will manage 40-70 accounts, ensure project delivery, handle renewals and expansions, and report on sales activities. You will learn the product, engage with customers, and develop strategies to retain and grow accounts, achieving revenue targets within the first year.
As a Director of Solutions Engineering, you will lead technical pre-sales activities, support the sales team with architectural solutions, and conduct customer discovery sessions while ensuring a tailored approach to meet client needs across various industries.
The Fullstack Engineer will develop features for both the SpotMe WebApp and the SpotMe CMS (Backstage). Responsibilities include enhancing user experience, optimizing workflows, maintaining integrations with external systems, and contributing to team projects and legacy code refactoring.
The Account Director will lead key accounts to drive revenue growth, identify expansion opportunities, and manage client relationships. Responsibilities include account research, retention planning, and executing strategic initiatives to ensure high customer engagement and satisfaction.