Teams at SpotOn

Own the Merchant Dashboard product strategy, roadmap, information architecture, personalization, and monetization surfaces for SpotOn’s restaurant software suite. Partner with Engineering, Design, Marketing, Data Science, Operations, and GTM teams to deliver intuitive products. Use customer feedback, market analysis, experimentation, and metrics to prioritize opportunities, guide trade-offs, and drive product growth.

Leads Business Development Operations by managing people, processes, systems, reporting, KPIs, partner referrals, program implementation, events, budgets, and cross-functional planning. Owns Salesforce and related tools, improves sales processes through automation, supports leadership decision-making, coordinates enablement and compensation workflows, and manages partner and client-facing operational activities. The role requires hospitality industry experience, Salesforce expertise, people management, and travel up to 25%.

Own the end-to-end onboarding for enterprise and mid-market multi-location clients, managing technical configuration, integrations, timelines, stakeholder communications, testing, documentation, and KPIs to ensure successful POS activation and client adoption.