Jobs at Stord

Embed with internal teams to map workflows, design and ship production agentic AI systems that automate CX, finance, ops, and developer productivity. Build LLM integrations, observability, APIs, reusable automation modules, and data products to replace manual operational work.

Embed with internal teams to identify high-leverage manual workflows and build production-grade agentic AI systems, integrations, and automation (LLM-powered interfaces, observability, APIs, dashboards) that reduce manual effort across CX, finance, ops, and logistics.

As a Forward Deployed Engineer on the AI Enablement team, you will develop AI tools for internal teams, automate workflows, and enhance operational efficiency through innovative engineering solutions.

The Director of Business Development at Stord is responsible for expanding high-value client portfolios, delivering tailored solutions, and ensuring customer satisfaction through consultative relationships and proactive lead generation.

The Paid Media Manager will manage Stord's paid advertising programs on various channels, focusing on pipeline contribution and optimizing campaigns aligned with integrated marketing and ABM strategies. They will collaborate with different teams to ensure paid assets are engaging and effective, utilizing data analysis for continuous improvement and reporting on performance metrics.

Lead WMS product strategy and execution to improve warehouse throughput, accuracy, and efficiency. Own roadmap, translate floor-level operator insights into requirements, ship measurable features, and coordinate across product, engineering, and operations teams to support omni-channel fulfillment.

Lead the Decision Science function, designing ML models, overseeing experimentation frameworks, and ensuring model adoption across the company, driving operational and commercial improvements.

As Senior Product Manager for ERP Lite, you will lead the product roadmap, working with engineering teams and understanding customer needs to enhance financial visibility and operations for brands.

Lead Stord's procurement function: set vendor strategy across all spend categories, negotiate contracts and payment terms, optimize costs and working capital, build procurement processes and tooling, track KPIs, and partner cross-functionally (Finance, Legal, Engineering, Operations, Sales) to drive savings and supplier compliance while reporting to senior leadership.

Lead UX for Stord's Order Management System and AI-powered features: design order lifecycle flows, rule-management, AI tooling (chat/feed/search), human-in-the-loop patterns, prototypes, research with operators, establish AI UX standards, and measure UX outcomes to improve conversion and satisfaction.

Design and own consumer-facing post-purchase commerce experiences (returns, order tracking, delivery updates). Conduct user research, create high-fidelity responsive prototypes, iterate with AI tools, and collaborate with product and engineering. Define success metrics, run usability tests and A/B experiments, and optimize for conversion, completion, and satisfaction while maintaining brand adaptability and accessibility.

Lead and scale Revenue and Billing Operations for a multi-service 3PL platform. Own end-to-end billing, revenue recognition (ASC 606), financial reporting, systems integration (WMS/TMS/ERP/billing), automation and AI adoption, cross-functional alignment, controls, tax compliance, and build a high-performing team to ensure accurate, scalable revenue capture and margin visibility.

The Product Manager at Stord will optimize warehouse operations by translating operational needs into product requirements, collaborating with internal teams, and implementing efficient WMS solutions while spending significant time onsite to gather feedback.

Partner with sales to design and demo tailored OMS/WMS and fulfillment solutions, lead discovery, document technical requirements, respond to RFPs, and hand off implementations while advising product teams.

The Parcel GTM Manager directs Go-To-Market strategy for Stord's Customer Experience and M&A lines, leading a team of analysts to manage pricing, margin optimization, network analytics, and process engineering, ensuring seamless integration for clients and achieving revenue goals.

The Staff Software Engineer will lead technical initiatives, drive quality code, mentor engineers, and work on scalable systems in a high-impact team environment.

Lead end-to-end experimentation pipeline for Stord Labs, coordinating robotics, AI, vendors, engineering, and operations to validate and scale logistics innovations into production pilots and enterprise rollouts, develop deployment playbooks, and manage co-funded customer pilots and executive demonstrations.

The Data Engineer will design and maintain data pipelines, enhance the data warehouse, support machine learning applications, and collaborate with various teams to leverage data effectively.

Seeking a Senior Elixir Engineer to develop scalable systems and contribute to technical decisions within product groups, focusing on Elixir and cloud technologies.

The Senior Software Engineer will develop robust systems using Elixir, collaborate on product strategy, and ensure system performance and reliability.