Teams at Surescripts

Owns and scales the commercial sales enablement program across sales, account management, and sales development. Designs onboarding, continuing education, playbooks, competency standards, assessments, and KPI reporting. Partners cross-functionally to align training with commercial outcomes, manages Highspot and Salesforce enablement platforms, deploys AI coaching, and governs the program roadmap. Requires strong instructional design, facilitation, sales methodology, program management, applied AI, and enterprise enablement experience.

Build and lead Surescripts’ commercial analytics function, including governed Salesforce and CRM data models, KPI definitions, dashboards, forecasting, pipeline analytics, customer journey insights, automated reporting, quota modeling, and territory planning. Manage an analyst and partner with Sales, Marketing, Finance, Data, and Business Applications. Present actionable recommendations to senior leaders while improving data quality and enabling self-service analytics.

Develop, test, troubleshoot, and support high-volume software applications in an Agile environment. Collaborate with architects, product teams, customers, and engineers throughout the software development lifecycle. Participate in design and code reviews, automated testing, production monitoring, security and privacy practices, and root-cause analysis. Use approved AI-assisted development tools responsibly across coding, testing, debugging, documentation, and delivery while maintaining accountability for software quality, reliability, performance, and maintainability.