Teams at Syllo

Serve as first point of contact for clients, troubleshoot product and technical issues, conduct live walkthroughs, write help content, document solutions, escalate recurring issues to product/engineering, and participate in product testing.

The Senior Content Specialist will create high-quality external and internal marketing collateral, manage the content lifecycle, and collaborate with executives to evolve brand messaging.

Lead design and delivery of AI workflow training for internal teams and external legal clients. Build and update curriculum and recorded modules, tailor enablement for varied legal roles, collaborate with product and engineering, and recommend targeted interventions to improve client AI adoption.