Jobs at Synchrony

Own credit management for Ashley Furniture in the Home & Auto segment: drive credit policy, portfolio monitoring, delinquency and fraud mitigation, influence deal structuring and pricing, present performance to stakeholders, collaborate cross-functionally, and mentor credit team to optimize P&L and portfolio performance.

Lead co-brand and lifecycle analytics to drive acquisition, retention, and portfolio profitability. Deliver end-to-end analytics (data mining, modeling, measurement), build decision/optimization frameworks, deploy dashboards, partner with marketing/GMs, design test-and-control strategies, and manage onshore/offshore analyst teams to inform channel, segmentation, and targeting decisions.

Lead and manage Compliance strategic projects and initiatives, develop project plans and roadmaps, drive cross-functional workstreams, track status and metrics, support audit and regulatory requests, and assist Compliance leaders with reporting, benchmarking, and policy updates to ensure regulatory and internal objectives are met.

Lead authentication strategy and analytics to reduce fraud and ATO risk while optimizing customer experience. Define decision frameworks, KPIs, and roadmaps; run deep-dive investigations; partner with data science/engineering; quantify financial and customer impact; present executive recommendations and oversee implementation.

Lead architecture, design, and delivery of scalable, highly available Martech and AdTech integrations. Drive AI/GenAI-enabled solutions, CI/CD strategies, monitoring, and vendor integrations while mentoring teams and ensuring adherence to security and architecture standards.

The role involves managing Privileged Access Management systems, providing technical leadership, integrating IT systems, and ensuring compliance with security standards.

The VP, Global Payroll leads Synchrony's global payroll operations, ensuring compliance and timely delivery while managing vendor relationships and payroll governance.

Lead global identity architecture and migration from on-premises Active Directory to Microsoft Entra ID. Drive hybrid identity design, Entra governance (PIM, access reviews, lifecycle workflows), secure app integrations, and Zero Trust access. Manage large cross-functional IAM programs, budgets, risk, and a team of identity engineers to ensure high availability and secure authentication.

Operationalize enterprise data governance and privacy controls by supporting PII discovery, DSAR fulfillment, outbound data-sharing oversight, workflow/UAT, automation, governance analytics/reporting, documentation, training, issue triage, remediation coordination, and stakeholder engagement with Legal, Risk, InfoSec, and supplier teams.

The AVP, Channel Marketing is responsible for managing email marketing campaigns, overseeing campaign execution, driving best practices, and mentoring team members to ensure effective multi-channel marketing strategies.

The role leads assurance activities in Information Security Risk Management, including control assessments, third-party contract reviews, and cyber insurance risk quantification, while ensuring compliance with regulations and improving control effectiveness.

Lead product analytics for digital wallet and emerging payments: define KPIs, build Tableau dashboards, perform segmentation, forecasting, profitability analysis, run test-and-control experiments, and deliver P&L-driven insights to influence product strategy and compliance.

Lead two or more SAFe Agile scrum teams for IAM/InfoSec, facilitate ceremonies, remove impediments, coordinate releases, mentor scrum masters, drive Agile transformation and metrics reporting.

Lead and modernize global endpoint engineering across Windows, macOS, ChromeOS and VDI/DaaS platforms. Own OS/image lifecycle, endpoint configuration/hardening, Intune/Autopilot and SCCM co-management, VDI performance, and endpoint security controls. Partner with Security, Risk, and Desktop Operations for audit readiness, telemetry-driven improvements, and scalable production rollout.

Lead administration and engineering for SAS Viya 4 on AWS/EKS, ensuring stability, upgrades, automation, CI/CD, IaC (Terraform), identity integrations (OKTA/AD), monitoring, incident response, and delivery leadership as an Agile Technical Lead coordinating consultants to deliver resilient, secure, and scalable platform services.

Validate and audit marketing campaign data and fulfillment files, enforce QA and compliance, analyze quality trends, report risks, drive governance and continuous improvement across campaign execution.

Lead a 3–5 person API engineering team designing and supporting credit card processing platforms. Architect and deliver microservices/event-driven solutions, ensure code quality, mentor engineers, participate in Agile ceremonies, troubleshoot production incidents, and support periodic 24x7 on-call rotations. Collaborate with product, architects, and vendors to modernize applications and maintain security and compliance.

Review and validate production builds for change requests across Fiserv and related platforms, control configuration change management workflows, perform post-production validation, document process controls and KPIs, report status to leadership, collaborate with cross-functional teams and vendors, ensure SLA adherence and workflow closure.

Develop, enhance, and support Synchrony’s metadata management and cataloging platform (Ab Initio Metadata Hub). Collaborate with governance, engineering, and analytics stakeholders to ensure metadata quality, lineage, and discoverability; design solutions, implement platform changes, test, document runbooks, and enable cloud and AI/ML metadata use cases.

Lead digital measurement analytics for servicing platforms: design/validate data collection, build reporting and feature measurement, collaborate with stakeholders, mentor team members, and drive analytics roadmap and actionable insights.