Jobs at Synchrony

Perform independent 2nd-line operational risk oversight of IT across cloud, applications, infrastructure and third-party vendors. Assess and monitor technology risks, conduct formal reviews and continuous monitoring, manage issues in eGRC, support ERA/RCSA processes, and represent risk at architecture and program forums. Provide evidence for cloud certification phases and escalate findings as needed.

Lead enterprise client enablement for Synchrony MultiSource Financing (MSF). Serve as SME and program manager to coordinate requirements, testing, compliance, and cross-functional teams to deliver client enablement on time. Drive enablement strategy, roadmaps, training, and executive reporting while removing roadblocks and ensuring high-quality launches across company-hosted and third-party environments.

Lead and own workforce and B2B authentication platforms (SSO, MFA, passwordless) as Principal Platform Owner and Systems Architect. Drive strategy, architecture, and operations for high-availability Okta-based systems, supervise 24/7 engineering teams, manage integrations, enforce governance and compliance, and partner with stakeholders to prioritize product roadmaps and deliver secure, scalable authentication services.

Lead client-level and market-level marketing for Specialty & Wellness focus markets. Develop and execute multi-channel B2B and B2B2C campaigns, build acquisition and lifecycle communications, create partner enablement materials, and measure/optimize performance. Act as primary marketing contact for partners and coordinate cross-functionally with Sales, Client Management, Analytics, Product, and agencies.

Develop, modify, and maintain software; monitor real-time error alerts and investigate logs; remediate and deploy fixes; direct testing, validation, programming, and documentation; consult with internal teams, partners, and customers on system design, project status, and installations or modifications.

Lead and orchestrate small software engineering teams, drive sprint planning and estimation, assign and balance work, remove blockers, coordinate with product/design/QA, conduct performance evaluations, mentor engineers, maintain documentation, and ensure timely delivery of strategic technology initiatives.

Lead and execute risk-based internal audits for finance, platforms, and regulatory reporting. Plan audits, perform process walkthroughs, document controls and deficiencies, prepare audit deliverables, validate remediation, advise stakeholders, and maintain IIA standards and regulatory awareness.

Lead and run Cyber Threat Intelligence, Detection Engineering, and Hunt programs to translate threat signals into detections, hunts, playbooks, and mitigations. Partner with JSOC, IR, vulnerability and engineering teams to reduce adversary dwell time, validate detections via purple teams/attacks, maintain detection lifecycle and backlog, and deliver measurable detection improvements across endpoint, network, cloud, identity, and edge environments.

Lead enterprise Information Lifecycle Management program: define ILM strategy, maintain retention/disposition policies, coordinate legal hold, partner with Legal/Security/Privacy/IT, drive cross-functional implementation, reporting, change management, and support audits and program governance.

Lead and deliver a global multi-cloud cryptography program (PKI, key/secrets management, tokenization), design and implement encryption and cloud security solutions, drive automation/DevSecOps, act as technical lead and SAFe product owner, mentor teams, ensure compliance and operational readiness, and partner with stakeholders to prioritize and deliver cryptography roadmap.

Lead development and execution of digital collections contact strategies (email, SMS, mobile app) using advanced analytics, predictive modeling and segmentation. Design, test, and implement targeted campaigns, validate models, monitor performance, ensure governance and compliance, partner with Operations/IT/Legal/Compliance, produce reporting and forecasts, drive automation and process improvements, and present results to stakeholders and senior leadership.

Lead and mentor iOS development teams to design, build, test, release, and support high-quality mobile applications. Drive architecture, code reviews, CI/CD adoption, production troubleshooting, and cross-functional collaboration to meet business and security standards.

Lead planning and execution of internal audits for Treasury, Capital Management, and Stress Testing. Perform process walkthroughs, document workpapers, identify control gaps, present findings, and maintain audit competency and stakeholder relationships.

Hands-on full-stack developer leading a team to design, build, and support scalable partner onboarding and eCommerce integrations using React, Node.js, and PHP. Owns API/webhook integrations with Shopify/Magento, CI/CD, performance troubleshooting, code reviews, documentation, and cross-functional delivery across distributed teams.

Lead digital measurement analytics for servicing platforms: design/validate data collection, build reporting and feature measurement, collaborate with stakeholders, mentor team members, and drive analytics roadmap and actionable insights.

Lead design, development, automation, and maintenance of BI products for Health & Wellness. Build dashboards, datasets, semantic layers, and standardized reports using SQL and SAS, partner with stakeholders to translate requirements, ensure performance and governance, optimize BI solutions, document definitions, and train teams while supporting cloud/AI initiatives.

Lead and manage multiple Scrum/Kanban teams using SAFe and Agile practices to deliver strategic initiatives. Coach product owners and cross-functional teams, run ceremonies, manage sprints/backlogs, remove impediments, coordinate stakeholders and vendors, support production prioritization, and ensure timely delivery and quality of contact-center-related technology projects.

Lead design, development, automation and maintenance of BI products (dashboards, datasets, semantic layers). Translate stakeholder requirements into governed, performant BI solutions using SQL, SAS and BI tools; optimize performance, document metrics, apply access controls, and train teams to drive adoption and measurable business outcomes.

Lead design, development, automation and maintenance of BI products (dashboards, datasets, semantic layers). Use SQL/SAS (and Python) for data validation, optimize BI performance, translate requirements into technical solutions, document metrics, apply security rules, and consult stakeholders to drive measurable business outcomes across DV&L platforms.

Lead lifecycle marketing analytics projects from scoping to delivery, develop and maintain dashboards, deliver actionable customer insights, support strategic initiatives, partner with stakeholders, and mentor team members to improve marketing ROI and customer experience.