Jobs at Synchrony

Leads authentication monitoring and fraud-risk strategy for digital wallet and tokenization programs. Responsibilities include analyzing authentication performance and leakage, developing fraud mitigation plans, building dashboards, identifying user journey friction, partnering with fraud and emerging payments teams, investigating wallet complaints, and presenting actionable insights. The role requires financial-services risk or credit experience, large-scale data analysis skills, advanced Excel proficiency, and cross-functional leadership.

Lead the Payment Hub product roadmap and OKRs, define payment processes and requirements, prioritize backlog, collaborate with cross-functional partners, oversee UAT and release/change management, and deliver payment/treasury product initiatives on time and within budget.

Lead and mentor iOS development teams to design, build, test, release, and support high-quality mobile applications. Drive architecture, code reviews, CI/CD adoption, production troubleshooting, and cross-functional collaboration to meet business and security standards.

Design and deliver end-to-end eGRC solutions by translating Risk & Compliance requirements into technical architectures, lead implementations on GRC platforms (ServiceNow, Archer, SAI360), guide development teams, maintain architecture artifacts, and ensure delivery, security, and sustainability across multiple initiatives.

Leads the ServiceNow Integrated Risk Management platform, owning architecture, implementation, configuration, enhancements, automation, and ongoing service improvements. Manages Policy and Compliance, Audit, Risk, Vulnerability, and Vendor Risk processes while supporting additional ServiceNow modules. Acts as technology product owner, facilitates Agile delivery, coordinates testing and training, oversees quality and reporting, and collaborates with technical teams, vendors, stakeholders, and senior management on risk and compliance solutions.