Teams at Synchrony

Lead enterprise Information Lifecycle Management program: define ILM strategy, maintain retention/disposition policies, coordinate legal hold, partner with Legal/Security/Privacy/IT, drive cross-functional implementation, reporting, change management, and support audits and program governance.

Ensure high availability and reliability of OnePay integrations by troubleshooting distributed systems, driving root-cause analysis, enhancing observability (e.g., Splunk/New Relic), monitoring production, supporting CI/CD (Jenkins), coordinating releases, participating in on-call rotation, and implementing reliability and process improvements.

Lead development and execution of digital acquisition strategies and test-and-learn campaigns across partner channels. Manage paid/earned media, email and in-app integration, A/B testing, segmentation, analytics and performance reporting while ensuring compliance with risk and legal requirements. Collaborate with cross-functional teams to optimize acquisition curriculum and share enterprise best practices.