T-Mobile Offices

The Account Executive generates and manages local government accounts through prospecting, direct sales, renewals, account reviews, upselling, and relationship management. The role requires meeting sales and retention targets, presenting tailored solutions, negotiating agreements, resolving customer issues, and maintaining CRM records and sales reports. Candidates must have a high school diploma or GED, with government, business-market, customer service, wireless, telesales, or technical sales experience preferred.

Manages technical issues for strategic business customers by coordinating resolution efforts, improving processes and tools, analyzing root causes, reducing escalations, and communicating customer trends to management. The role supports service continuity, customer satisfaction, retention, and operational improvements through cross-functional collaboration.

Develops enterprise sales strategies, grows and expands client accounts, builds relationships with C-suite decision-makers, consults on telecom solutions, negotiates complex contracts, closes high-value deals, and manages sales forecasting and reporting. The role requires extensive enterprise technology, software, or telecom sales experience and involves approximately 30% travel in a hybrid Downers Grove, Illinois setting.